Best Buy

Reviews

• LL

  Larry Lindblom

  4 days ago
  1.0
  Order a microwave for pick up and it was too big to but in my car. So I said I would come back for it with a bigger vehicle. The fellow helping me took it inside. When I got home I had an email saying that the item was picked up. I went into my Bestbuy account and sure enough it said I already had it. Sought online help and they said they couldn’t help me without my phone number. I opened the account without providing my phone number because Bestbuy was very difficult to get them to stop calling and texting me. They refused to lookup my order or let me speak with a manager. This being a ruse because I was online using my account so all my information was right in front of them.
• JT

  James Dean Troutt

  May 10, 2026
  5.0
  I don't know who it was but he helped me out tremendously, wherever the Nintendo games are being sold I was looking for a game my daughter wanted and they had 1 copy left and he sent me a link to my phone so I could buy it online and Best Buy would hold it for me, Thank you sir, you made a 10 year old little extremely happy this afternoon...Thanks again kind sir.
• TN

  Tyler Ninnemann

  May 6, 2026
  5.0
  Sabrina at Geek Squad in Best Buy provided excellent customer service during my recent PC repair appointment. She explained the repair process clearly, gave me an approximate completion timeframe, and walked me through possible causes of the issue with my computer. She was professional, knowledgeable, and very efficient. She even got me checked in a few minutes before my scheduled appointment and had me in and out of the store in about 6 minutes. Overall, it was a smooth and stress-free experience thanks to her help. Highly recommend working with Sabrina if you need assistance at Geek Squad!
• DR

  DNicole R

  Apr 28, 2026
  2.0
  I'm not sure why there's an abundant amount of employees but only 2 cashiers with a line of people waiting to check out!
• SB

  Suzanne Beninate

  Apr 24, 2026
  5.0
  Waited in line for a Pokémon drop. People were very patient and polite. The staff was organized and made the process easy.

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