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Best Buy

4.0
(2024 reviews)

Business Details

3085 Gateway Blvd, Prescott, AZ
86303, United States
(928) 776-7099

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3085 Gateway Blvd, Prescott, AZ
86303, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Reviews

4.0
2,024 reviews
5 stars
1,027
4 stars
453
3 stars
229
2 stars
118
1 star
197
  • SL
    S Jean Lupa
    6 days ago
    5.0
    Great help from a young man named Nico...even stayed after his shift was over to continue helping. Don't see that often these days..good job Nico
  • L1
    Lucky Girl 13
    May 11, 2026
    5.0
    I placed an order online, and it was ready to pick up in less than 20 minutes. When I arrived at the store a gentleman came out from behind the counter greeted me and I was out of that store in less than 5 minutes. I was so happy to be in and out so fast...
  • GG
    Gina Greenfield
    May 3, 2026
    1.0
    Purchased a dishwasher from here recently. Big mistake! Dishwasher is awful tried to return, called and could not get through to an actual person. The automated system tells me we only had 15 days to return to go online for more help. There was no help online. I don't have the time to keep dealing with this so now I'm stuck with the worst dishwasher I've ever owned! So frustrating!
  • SB
    Suzy Berens
    Apr 26, 2026
    4.0
    This is a small store compared to those in larger cities or towns but that doesn't mean the customer service suffers. We were immediately greeted and were asked what we were shopping for. They answered all our questions and were friendly and professional.
  • RR
    Rasha
    Apr 13, 2026
    1.0
    I am extremely disappointed with the level of customer service we experienced at this location. The individual who appeared to be the manager ( Theresa )shockingly rude and unprofessional throughout the entire interaction. Instead of helping resolve the issue, she raised her voice, spoke to us disrespectfully, and created an uncomfortable and hostile environment. What’s even more frustrating is that her behavior directly resulted in the store losing $34,we just purchased phone protector last week and got damaged and it supposed to be life warranty but she wanted us to pay 8 dollars for installation saying that things are changed, how soon within a week!!! saying that the damage is because we dropped the phone Not because the first installment was not correct! and guess what , who ever installed this new one he didn’t know how to do it that he had to grab another protector!!!! which could have easily been avoided with basic professionalism and courtesy. It’s unacceptable for someone in a managerial position to act this way, as they are supposed to represent the company and set an example for others. If this is how customers are treated here, I can confidently say that people will choose not to return or make purchases from this location. This kind of service damages the reputation of the business.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Prescott?

Best Buy in Prescott offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.

What are the operating hours of Best Buy at 3085 Gateway Blvd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

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Certified May 17, 2026Yext Knowledge Graph
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