Cricket Wireless Authorized Retailer

Reviews

• JS

  John Slavik

  Jul 27, 2026
  5.0
  Friendly staff. Efficient service.
• TM

  Tito Martinez

  Jul 2, 2026
  5.0
  Worst phone company. Their data is so limited
• SR

  Staci Roth

  May 29, 2026
  5.0
  Store 624 Prescott Valley. Daniel is an amazing help 100% of the time. In all my years with Cricket I have never had the pleasure of working with someone with so much knowledge about his job. He is calm, attentive and so very informative. Thank you for choosing him to ork with your customers! Staci Roth, your “always late to pay her bill” customer. I’ll be buying a new phone through him with your PV store.
• DC

  Diane Cesena

  May 28, 2026
  5.0
  I just wanna give Ana and Daniel a big shout. They were very helpful and sweet thanks for helping me! Some see Ana and Daniel
• CB

  Crow Blackwood

  Jan 29, 2019
  2.0
  Thanks cricket we dont like using the app for paying our bill. 3 dollars to pay by phone? We must all be such great customers.. How bout a free gift or discount every once in a while for being such great customers? Or hell a free upgraded phone or replacement for my wife since hers is broke? Same stupid phone for 2 years. Yet pay five lines consistantly for 2 years and no bones for us such great customers? Otherwise great service.*update below is the owners response and completely missed my point. Yes we have multiline discount, my point is these stupid texts saying great customer yada yada.. How about once in a great while a text that says "hey this month 10% discount off your bill for being loyal" or "hey come in and get a free upgraded phone on us" no we get this owners response "discounted upgrades" which basically means "you pay for an upgrade, that other companies give you for free after a couple years". No answer to my part about being charged now 3 dollar convience fee for paying your bill over the phone versus the app. Again we dont want to pay using the app apps use storage space. Again are you guys turning into APS or utility company that you now charge convienence fee for payments? Keep it up cricket and we will leave. Also like to add my wife informed me it has been way longer than two years.And as far as that great referral program... You can lead a horse to water but cant make it drink. Ever hear that before? For 3+ years we have recommended cricket to everyone we cross paths with. People dont like change most of the time, i truly wonder how much cricket has paid to the referal program in the last 3 years? How about instead of a referal program for "bill credit only" how about when we have added my sons, my wifes sister and boyfriend, and our friend to our plan (with some being added and dropped granted) give my wife 250 bucks to get a new phone. Right cause we get the generic response, discount upgrades, referal program, discounted rates (which btw is pretty close to the same rates as other carriers), loyal customer, great customers and my favorite many more smiles. Btw just checked the discounted upgrades as that loyal customer you pay more than a new customer porting a new number and then you also have to pay a 25 dollar upgrade fee lmao so much for discount.

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