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Geek Squad

3.8
(19 reviews)

Business Details

2440 W Happy Valley Rd, Phoenix, AZ
85085, United States
(623) 434-7801

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Location

Geek Squad
2440 W Happy Valley Rd, Phoenix, AZ
85085, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.8
19 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • AM
    AJ Murosky
    May 25, 2018
    5.0
    they fixed up my major issues from the latest microsoft update. i have had geek squad for years now and i wont go without their help!
  • KG
    Kirsten G
    Oct 23, 2017
    1.0
    Have a couple of issues to check out with our Best Buy purchased Smart TV. After trying FOUR times to submit this request online, the request would not submit. Something wrong with the website - go figure - tech experts and all. Wasted 30 minutes on that. Then I call in, have to give all the same information all over again which takes another 10-15 minutes, then told the cost is $99.99 that I have to pay today before they even come out, I get put on hold so someone can take the payment and stay on hold for over 20 minutes. I finally hung up in complete exasperation. I wouldn't use Geek Squad now if you paid me, how does a company like this stay in business?
  • DV
    DJ Vein
    Dec 6, 2016
    1.0
    Worst service in the world.Enough Said
  • MB
    Mary Brady
    Feb 26, 2016
    5.0
    I made an online purchase, HP Envy 17334 Touch Screen Laptop. When I picked up my new laptop, I decided to try out Geek Squad for the first time to see if there was any hope for my old Sony Laptop, which was an excellent lap top back in the day! Well, I thought I was pretty tech savvy and was not confident that Geek Squad could resolve my slow laptop problem. I originally brought in my laptop to have the start button fixed and to wipe out the hard drive and put back to default setting. The employee that took my order showed me how to bypass the broken start up button, that alone made me happy and saved me money since my Sony laptop would have been shipped out to fix the start button. Then the employee (I wish I knew his name) carefully assessed my problem since I requested to have the hard drive wiped out and losing data and programs. He then suggested I consider having the laptop cleaned up and if that is not satisfactory then I still have the option to have the hard drive wiped out - all included in the same price of $99.00. I picked up my laptop a few days later, employee started up my computer and provided details about the repair and told me if I was not satisfied, bring it back, no charge, and they will set the laptop back to original setting. I am so happy that I listened to these professionals, not only did they save my data and programs, the old laptop runs like the day I purchased it. Every time I use my repaired laptop I think two things -- why didn't I take this to Geek Squad a year ago when the problem started and secondly "I will tell everyone to go to Geek Squad with their computer problems." I could not be happier! My laptop was a mess and now it is perfect. Thank you Geek Squad.
  • MD
    Matt Dalton
    Dec 11, 2015
    1.0
    They don't know a whole lot about computers, considering they're geek squad. Have had them easily rip-off friends and family for things that were relatively easy fixes.

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