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Geek Squad

3.2
(46 reviews)

Business Details

1949 E Camelback Rd, Phoenix, AZ
85016, United States
(602) 266-3400

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1949 E Camelback Rd, Phoenix, AZ
85016, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.2
46 reviews
5 stars
23
4 stars
2
3 stars
1
2 stars
1
1 star
19
  • JF
    Jordan Fraser
    May 25, 2026
    1.0
    Set up an appointment to have my iPhone back glass repaired. Had to wait in line even though I had an appointment, and 22 minutes later, found out they didn’t have the part.
  • MN
    Michele Nunes
    May 23, 2026
    5.0
    Kamar (I might be misspelling his name) was very helpful. It was very busy and he was doing everything alone and I thought he did a good job.
  • AS
    Aya Shakra
    Apr 27, 2026
    1.0
    Went to Geek Squad for a $100 data transfer service and had a very disappointing experience. After three visits, my data was still not transferred, and I was told the issue was due to a corrupted flash drive. However, I was not provided with a any alternative solution to recover or verify the data. What’s especially frustrating is that I paid for a service that was not completed, yet a refund was not offered. I expected more transparency and effort toward resolving the issue. In addition, I was informed that my warranty could not be used because it was “bundled” with a membership that had expired, which I was never clearly notified about thus made the warranty effectively unusable. This entire situation started when my HP Omnibook laptop, purchased from Best Buy, stopped working unexpectedly after only 1.5 years, and the experience since then has only added to my dissatisfaction.
  • FC
    Frankie Christopher
    Apr 19, 2026
    5.0
    The tech who helped me was very sweet. I am 81 and a bit challenged when it comes to my phone. He fixed it in no time and explained what he did and what I needed to do to avoid the problem in the future. I would recommend the Geek Squad to anyone. And the store employees were all very helpful and friendly.
  • EJ
    Eternity James
    Apr 9, 2026
    2.0
    I went in to pick up my new replacement phone. The guy who helped me was kind of rushing me and the new phone was taking time to come on. So he erased my backed up info on the new phone. I knew that was the wrong move! This was after my old phone was already deleted as well. He said it wouldn't be a problem , but it definitely is. Now I've been locked out of my phone for a couple of days. He should have never erased my back up. I have to wait 5 days to be able to possibly recover my account. I use my phone for work and this has been extremely frustrating. I don't have any contacts or my apps. I will never go here again.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Phoenix offer?

Geek Squad provides tech repair, setup, and support services, including cell phone repair, computer repair, data recovery, and appliance repair.

Where is Geek Squad located in Phoenix, AZ?

Geek Squad is located at 1949 E Camelback Rd, Ste 101, Phoenix, AZ 85016, USA.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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