Armed guards, not fully stocked, not a very warm feeling; was told it was going to become a Best Buy Outlet in about 3 months.
JB
John Bones
3 days ago
1.0
This Best Buy, did not have anything that I need an HDMI splitter and secretarial style headphones; They had neither, which I would considered everyday items. I found their exchange policy sucks too. That's why I only go here once a year. I did have a good experience at the Arrowhead Best Buy, last week.
ZQ
Z V (quantumuser)
5 days ago
1.0
This was supposed to be a quick run, but someone with their infinite wisdom decided it was a good idea to have the front registers do returns. Needless to say it, in fact, was not a quick run. There's a customer service desk for a reason, atleast I thought. Please be mindful folks don't have all day to wait around, cause you nearly let over 400.00 walk out due to the wait.
LH
Lisa Hart
May 9, 2026
5.0
I had to do an emergency order for a laptop as my son knocked over mine and the screen broke. I was able to get help thru Progressive, order my laptop and pick it up within an hour. Quick, painless and now back on track.
BB
bassace66 bassace66
May 4, 2026
1.0
Women treated horribly at this location. Was ignored by over 5 employees who would rather hide in the aisles than earn Best Buy money. The manager Maurice allows this behavior from his employees and lacks zero customer service skills. Sad and no wonder BB is going under.
What are the operating hours of Best Buy at 2727 W Thunderbird Rd, Phoenix?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
This Best Buy location offers same-day pickup but does not currently support curbside pickup.
Can I get technical support or repair services at this Best Buy store?
Yes, in addition to sales, Best Buy provides Geek Squad support and computer repair services at this location.
Is the Best Buy store wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy on W Thunderbird Rd?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Where can I find Geek Squad services near Best Buy?
Geek Squad services are conveniently located near this Best Buy store, offering expert IT and computer repair to support your electronic purchases.
What dining options are available near Best Buy at Thunderbird Rd?
Nearby dining includes Rosati's Pizza for Italian cuisine, Athena Pita for Mediterranean dishes, and Port of Subs for sandwiches and fast food.
Are there fitness centers close to Best Buy in Phoenix?
Yes, Anytime Fitness gym and Ares BJJ Phoenix martial arts club are nearby for fitness and sports instruction.
Can I recycle electronics at the Best Buy on Thunderbird Rd?
Yes, this Best Buy location offers electronics recycling services for your convenience.
What type of products and services can I expect at the Best Buy on Thunderbird Rd?
You can shop for TVs, computers, appliances, and more, with expert advice and Geek Squad support available all in one place.
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