Best Buy

Reviews

• CR

  Christian Rosas

  3 days ago
  5.0
  Found what I needed for school. Get the open box option for the laptops. It's a great deal. Laptop prices are on the rise. You can do payments with the best buy credit card. I didn't because I don't shop at best buy regularly enough.
• SF

  Scotty Farnsworth

  May 13, 2026
  1.0
  I do not like to give negative reviews and prefer not to say anything. This time though I am so frustrated. I purchased a TV on Saturday, they asked for my number to see if I had an account, it was under an old number, they revised to my new number. Said the TV would be delivered today, there was a 12 hour window so I took the day off. The delivery is apparently going to a different address other than my home address, this different address is the store we bought it from, it’s being delivered to Best Buy. So come to find out, I can’t get into my account that it’s purchased on because it is an email address I no longer have access to, it had my wife’s email that is wrong. Physically went down to the store, had them revise all of my information, so when I log in it is a blank account and doesn’t show my purchases. Have to merge old account with new, but only can get a hold of AI bot, or over seas phone service that I can’t understand. Anyways, it now has to be rescheduled. Not a good day
• GC

  Geri Carlucci

  May 8, 2026
  5.0
  I came in to pick up ink jets for my printer & was promptly & politly directed to where I needed to go. The gentleman in that dept helped me find what I needed & explained how they needed to be installed on this particular printer. Very helpful & I got what I needed & was able to run in & out quickly!
• JD

  JD D

  Apr 30, 2026
  1.0
  One of the worst customer service experiences I have ever experienced. I was shocked at how little they cared to help me track my order and when I found out my order was abruptly cancelled, they refused to honor the original price I received in store. I would not recommend Best Buy and will take my business elsewhere
• GC

  Gary Chew

  Apr 30, 2026
  5.0
  Outstanding Geek Squad assistant. Made an appointment. Arrived, received immediate assistance from Trevor. He recognized the issue, fixed it and explained it to us. Super helpful and understanding. Always get my electronics at Best Buy because of the support that is offered