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Geek Squad

3.2
(34 reviews)

Business Details

5005 E Marketplace Dr, Flagstaff, AZ
86004, United States
(928) 522-6141

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5005 E Marketplace Dr, Flagstaff, AZ
86004, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list ¡ 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.2
34 reviews
5 stars
15
4 stars
4
3 stars
2
2 stars
0
1 star
13
  • AM
    Aki Muruyama
    Oct 1, 2026
    1.0
    literally holds a monopoly in the area. 290$ for a single time service and they constantly nag you to be apart of their 200$ annual plan. even if the plan seems good this is extremely scummy when a simple diagnosis in other areas only go for about 80-100$ and their software ruined several of my pc programs.
  • AM
    Ally McPherson
    Sep 14, 2026
    5.0
    Awesome business all around ! I love how helpful the employees are whenever I need help with my phone . I love my head set my man bought me inside the Best Buy ! Have a blessed day 😇
  • JC
    Jay Cross
    Jul 25, 2026
    1.0
    I had my back glass shattered. The geek squad repaired it and it looked good as new, but a month later the phone got wet in my life vest pocket and died. I brought it back in and they said they had repaired it properly and it is not their fault that the phone was no longer water resistant as it is meant to be. I would have never payed to have the back glass repaired if it wasn’t going to be water resistant in the end.
  • CC
    Carol
    Jun 30, 2025
    5.0
    My Samsung phone got infected with malware by an "app" I allowed to install. The malware took control, would not uninstall, nothing worked against it. I drove in from the forest late on a Sunday in panic, hoping for help. No appointment, just a walk-in. Tech Joey said he'd never experienced anything as insidious and hard to remove as this thing. But he finally found a fix to FORCE-uninstall it. GONE! My phone is fine (I rely on it for safety), no bad after-effects, and I didn't have to do the nuclear-option of a factory reset and then reinstall & set things up from scratch. Great service in a pinch, thank you!
  • LT
    Laura Torres
    May 30, 2019
    1.0
    Geek Squad is a joke. They can only work on one brand of phone and say they can not refer you to someone who can work on the type you have. I will spread word of mouth and on Yelp just what a joke they are.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Flagstaff offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, appliance, and television repair, as well as data recovery and computer support services.

Where is Geek Squad located in Flagstaff?

Geek Squad is located at 5005 E Marketplace Dr, Ste 150, Flagstaff, AZ 86004, US.

Brand Certified Facts from Geek Squad

This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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