In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
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30 reviews
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RP
Rachel Parisi
Feb 1, 2026
1.0
I would give no stars if I could. Please be wary of this place for your devices. Save yourself trouble and go elsewhere. I went in having a problem with my front camera. They said it was also a face ID issue and so they needed to essentially replace the whole system. They said they had to order the part for me and it would take 2 hours the following day. When I showed up the next day, the woman said that the guy who was supposed to fix my phone called out so I would have to come back the following day. (No phone call, no communication....) A simple phone call would've been nice. Today I show up 4 hours later because once again (NO ONE CALLED TO TELL ME THE STATUS WITH MY PHONE), no one comes to the desk and instead a Best Buy person tells me they will be right out. Here I am, standing with my screaming toddler for 10 minutes before anyone bothers to come out (while I hear them talking in the back) When he comes out he tells me bad news, they had to overnight a part and I wont get my phone for a few days because in his words "it was their bad" and that "the wrong part was ordered, and now your phone is stuck in diagnostics mode." SO PISSED!!!!! They aren't even trying to make this right. Shocked APPLE thinks this place should be certified.
JR
Johnny Raye
Oct 15, 2025
4.0
The people there are great but they are badly understaffed. Long wait times because of a ridiculous formula used to allocate staff puts these poor guys in the firing line of angry customers. Not a good look for Best Buy
CC
Carol
Jun 30, 2025
5.0
My Samsung phone got infected with malware by an "app" I allowed to install. The malware took control, would not uninstall, nothing worked against it. I drove in from the forest late on a Sunday in panic, hoping for help. No appointment, just a walk-in.
Tech Joey said he'd never experienced anything as insidious and hard to remove as this thing. But he finally found a fix to FORCE-uninstall it. GONE!
My phone is fine (I rely on it for safety), no bad after-effects, and I didn't have to do the nuclear-option of a factory reset and then reinstall & set things up from scratch.
Great service in a pinch, thank you!
JM
Joan Moore
Jul 27, 2020
1.0
Completely unprofessional. I made an appointment for 1 to 1:20pm. Could only make an appointment online. Came to the store and they saw on their database that I had a scheduled appointment at 1 pm. They told me to go to the geek squad section.
I waited for the whole allotted time and no one showed up at all. I asked them twice for help at the front of the store as no one was coming. There was 4 employees at the front and the main guy who was aware of my appointment would not look at me. It was a younger employee who asked the customer service to see what was going on. There was 4 employees at the customer service. One was circulating, sitting down and on his phone most of the time. One employee sat down most of the time. One was helping customers that came after me. One was with a customer the whole time. 7 minutes went by and no one followed up with me. I stood there for the whole 20 minutes of my appointment just standing there trying to get help and figure out why no one was there helping me.
I spent 45 minutes of driving time. Why the heck have me make an appointment when clearly no one is going to show up for their job or have the minimum decency to communicate to me or have some glimmer of respect.
I would not waste your time here. Horrible service. They had more than enough employees to do their job.
LT
Laura Torres
May 30, 2019
1.0
Geek Squad is a joke. They can only work on one brand of phone and say they can not refer you to someone who can work on the type you have.
I will spread word of mouth and on Yelp just what a joke they are.
What services does Geek Squad at Best Buy in Flagstaff offer?
Geek Squad provides tech repair, setup, and support services including computer, mobile phone, appliance, and television repair, as well as data recovery and computer support services.
Where is Geek Squad located in Flagstaff?
Geek Squad is located at 5005 E Marketplace Dr, Ste 150, Flagstaff, AZ 86004, US.
What are the operating hours of Geek Squad at this Flagstaff location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad Flagstaff?
You can schedule tech repair, setup, or support service with Geek Squad either in store or online through their website.
What phone number should I call to reach Geek Squad at this location?
You can reach Geek Squad at +1 928-522-6141.
Are there any special promotions currently available at Geek Squad Flagstaff?
Geek Squad is currently featuring Black Friday Deals, which can be viewed through their Best Buy store link.
What shopping centers are near Geek Squad at 5005 E Marketplace Dr?
Nearby shopping centers include The Marketplace at Flagstaff Mall and Flagstaff Marketplace, offering a variety of retail stores and dining options to explore before or after visiting Geek Squad.
What other electronics stores are near Geek Squad for additional shopping needs?
Best Buy and another Geek Squad location are nearby, providing additional options for electronics and appliance shopping in the area.
Where can I find clothing stores near Geek Squad in Flagstaff?
Nearby clothing stores include Marshalls, bealls, Old Navy, Ross Dress for Less, and Bealls Outlet, which are convenient for shopping while visiting the area.
Are there any pet-related services close to Geek Squad in Flagstaff?
Yes, Vetco Vaccination Clinic and Petco are near Geek Squad, offering pet care, grooming, and veterinary services.
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