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Apple The Promenade at Chenal

3.6
(962 reviews)

Business Details

17711 Chenal Parkway, Little Rock, AR
72223, United States
(501) 821-5130
https://www.apple.com/retail/thepromenadeatchenal

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiAvailable

Location

Apple The Promenade at Chenal
17711 Chenal Parkway, Little Rock, AR
72223, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

3.6
962 reviews
5 stars
509
4 stars
110
3 stars
61
2 stars
48
1 star
234
  • TM
    The life of Meagan
    5 days ago
    5.0
    Great people
  • NL
    Nasheka Luster
    Jun 18, 2026
    1.0
    They are slow and I don’t like that
  • IC
    Iván Cendejaa
    Jun 1, 2026
    1.0
    I had a very unpleasant experience at this Apple Store. The staff who helped me were extremely rude, and they were not kind or friendly to me at all. The way they treated me made me feel really bad, and I didn’t receive the respectful, helpful service I expected.Yhey don’t want to help with old iPhones problems. I believe they are not adequately trained to serve customers properly. They should be more patient with clients.
  • JS
    Jan P Springer
    May 31, 2026
    4.0
    "i'm being erin ..."
  • JB
    Jeffrey Borg
    May 18, 2026
    1.0
    Very poor customer service. Trying to reach a manager feels like playing the lottery, and even when you do get through, they seem unable to resolve the issue and simply provide a canned corporate response. The in-store Genius Bar appointment process is also frustrating. You can arrive on time for your scheduled appointment and still end up waiting 30 minutes or more. I do not have time for that. What is the point of making an appointment if the customer cannot be served anywhere close to the scheduled time?

Frequently Asked Questions About Apple The Promenade at Chenal

What products can I find at Apple The Promenade at Chenal?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Promenade at Chenal.

Where is Apple The Promenade at Chenal located?

Apple The Promenade at Chenal is located at 17711 Chenal Parkway, Little Rock, AR 72223, United States.

Brand Certified Facts from Apple The Promenade at Chenal

This information is certified by Apple The Promenade at Chenal and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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