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Apple The Promenade at Chenal

3.6
(956 reviews)

Business Details

17711 Chenal Parkway, Little Rock, AR
72223, United States
(501) 821-5130
https://www.apple.com/retail/thepromenadeatchenal

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple The Promenade at Chenal
17711 Chenal Parkway, Little Rock, AR
72223, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

3.6
956 reviews
5 stars
506
4 stars
109
3 stars
61
2 stars
48
1 star
232
  • JB
    Jeffrey Borg
    2 days ago
    1.0
    Very poor customer service. Trying to reach a manager feels like playing the lottery, and even when you do get through, they seem unable to resolve the issue and simply provide a canned corporate response. The in-store Genius Bar appointment process is also frustrating. You can arrive on time for your scheduled appointment and still end up waiting 30 minutes or more. I do not have time for that. What is the point of making an appointment if the customer cannot be served anywhere close to the scheduled time?
  • TT
    Typsyツ
    5 days ago
    5.0
    Braylen most patient well maintained very professional
  • EM
    Erica McIntyre
    May 1, 2026
    2.0
    I made an appointment to bring my phone in and have it fixed. I drove an hour to get there and when I got there, they told me they didn’t have the part to fix it so they had to order it. I told them I had a deadline three weeks out and wanted to make sure the part would be there in the phone would be fixed by then they assured me the part would be in way before my deadline now here it is the day before The deadline and I still haven’t got the phone fixed Nor have I heard anything else from them. The store was nice and the staff was friendly, but I am very irritated about this situation because it has put me in a bad spot.
  • AL
    An Le
    Apr 24, 2026
    5.0
    Tila and Sydney were the absolute best. They were so helpful and friendly. Both of them went above and beyond and made my experience top tier
  • KD
    Kasey Durham
    Apr 11, 2026
    1.0
    I bought an iPhone 16 from tmobile, they sent me to this apple store where my phone was shipped off without any attempts on their side to try different accommodations. They “fixed” it and it is still broken. I have been waiting today april 11th 2026 for one hour for assistance

Frequently Asked Questions About Apple The Promenade at Chenal

What products can I find at Apple The Promenade at Chenal?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Promenade at Chenal.

Where is Apple The Promenade at Chenal located?

Apple The Promenade at Chenal is located at 17711 Chenal Parkway, Little Rock, AR 72223, United States.

Brand Certified Facts from Apple The Promenade at Chenal

This information is certified by Apple The Promenade at Chenal and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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