Cricket Wireless Authorized Retailer

Reviews

• AP

  Alison Perry

  Aug 3, 2026
  5.0
  I can’t say enough good things about my experience with Elsa at Cricket Wireless in Gadsden. I came in needing help with an issue that had been frustrating me, and she made the entire process so easy. She was patient, friendly, and took the time to explain everything without making me feel rushed. What really stood out was how knowledgeable she is. She knew exactly what to do, answered every question I had, and made sure everything was working before I left. It’s clear that she truly cares about helping her customers and wants them to leave happy. Customer service like this is hard to find these days. Elsa went above and beyond, and because of her, I’ll gladly continue doing business with Cricket Wireless specifically, the Gadsden location. Employees like her are the reason customers stay loyal to a company. I sincerely hope Cricket recognizes what an incredible employee they have. I’m unsure of her position but I feel Elsa would be an excellent candidate for a promotion or leadership position. She has the knowledge, professionalism, and customer-first attitude that every company should want representing its brand. Thank you, Elsa, for making what could have been a stressful visit such a great experience. You truly made my day!
• BG

  Basic Guy

  Jul 24, 2026
  4.0
  A new motorola phone
• KK

  Kitsi

  May 7, 2026
  5.0
  Awesome employees