This profile is uncertified and using publicly sourced data
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Business Details
About
At Captain Cool Cooling & Heating, we are proud of our history and also the experience it brings to our heating and air installation and servicing. We have been proudly serving Baldwin County, AL and the surrounding areas for over 20 years. Therefore our family would love to serve yours. We are located in Baldwin County, AL. Furthermore if you are looking for a local and trusted heating and cooling company, look no further than Captain Cool Cooling & Heating. We are all about service.
Location
Captain Cool Cooling & Heating (Formerly Southeastern)
19786-A State Hwy 181 Suite A, Fairhope, AL
36532, United States
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.