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Geek Squad

2.3
(13 reviews)

Business Details

5201 Highway 280, Birmingham, AL
35242, United States
(205) 437-8966

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5201 Highway 280, Birmingham, AL
35242, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.3
13 reviews
5 stars
3
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1
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1
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0
1 star
8
  • LC
    Lauren Curwick
    Oct 12, 2022
    1.0
    I had an appliance set up for delivery, and they broke it while installing it, which happens. However, I couldn't reschedule until 2 weeks later and waited all day on delivery day after multiple email and text confirmations. At the end of my delivery window, when refreshing my delivery tracking, it appeared to have been cancelled without any reasoning or phone call. It was impossible to get ahold of anybody from this specific location to discuss cancellation and what happened. Nobody from customer service could assist me or get ahold of the Birmingham manager either.
  • RG
    Rex Gillespie
    Aug 1, 2021
    1.0
    Should make it very clear that you do not offer services to people that didn’t buy from you. Total waste of time.
  • MO
    Michael O'Neal
    Jul 29, 2019
    1.0
    I have not been satisfied with the service provided and would not recommend.
  • SS
    Susan Stein
    Jan 19, 2019
    5.0
    Great Service. No issues at all. Brought the laptop and they repaired it.
  • BP
    Benjamin Paulk
    Feb 15, 2016
    1.0
    My PC would not boot. When I took it in, the GeekSquad person said it was a simple problem. After a couple of days they said they could not fix it, unless they wiped out all of my programs and data. When I asked for it back, they still charged me because they had removed a few viruses. They are not competent and will tell you how technically savvy they are, even as they tell you the only way to fix the PC is to do a factory reset.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Birmingham provide?

Geek Squad offers tech repair, setup, and support services. You can schedule service either in-store or online.

Where is Geek Squad located in Birmingham?

Geek Squad is located at 5201 Highway 280, Birmingham, AL 35242, USA.

Brand Certified Facts from Geek Squad

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