Verizon

4.7
246 reviews
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Business Details

3111 Midwestern Pkwy, Wichita Falls, TX
76308, United States
(940) 692-9100
https://stores.cellularsales.com/us/tx/wichita-falls/3111-midwestern-pkwy
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About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Wichita Falls’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3111 Midwestern Pkwy, Wichita Falls, TX
76308, United States

Hours

Reviews

4.8
241 reviews
5 stars
225
4 stars
4
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2
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with specific employees like Jaquese, Cory, and Mario receiving praise for their knowledge, patience, and professionalism.

Store Experience

Customers frequently mentioned a positive store atmosphere, noting cleanliness and organization, which contributed to a pleasant shopping experience.

Sales Process

Many reviews indicated that the sales process was efficient and informative, with staff providing clear explanations of products and services.

Billing Issues

Some customers expressed dissatisfaction with unexpected charges and billing complications, indicating a need for clearer communication regarding fees.
  • AO
    annette ochoa
    5 days ago
    5.0
    Went to Verizon to get a new SIM card! Jared was super nice and helped me switch to an eSIM — I didn’t even know those existed 😅 He even let me keep my old SIM card as a souvenir. If I ever have any issues with my device, I’ll definitely be going back to Jared!
  • JK
    Jessica King
    Dec 19, 2025
    5.0
    Great experience! Jaquese Dorsey is very knowledgeable in the products and promotions! We were treated very kindly and fairly! Would highly recommend Verizon by Cellular Sales! Definitely got hooked up!
  • KJ
    Keyshun Jackson
    Dec 18, 2025
    5.0
    My experience at Verizon was amazing the customer service was great jaquise he conducted his self as a professional and gave me all of the details on my expenses made me very comfortable with my purchase told me how I could save more even on my streaming services I will be telling my friends to come see jaquise he will make sure you leave satisfied!!
  • AM
    Audrey McLemore
    Dec 10, 2025
    5.0
    Amazing customer service Jay Dorsey was very helpful!
  • SW
    Sarah Webb
    Dec 2, 2025
    5.0
    Let me just start by saying, best Verizon location in Wichita Falls, TX! Do NOT bother going to the other store out of the mall! I made that mistake & Sarah didn't want to help us at all other than take a payment to pay off a device (and then had the audacity to call me 2 days later after she had told me to just go to my Verizon on my phone & do everything myself!) So, we went to the mall & had the honor of getting to meet Jaquese. He did an amazing job at getting my daughter what she wanted & way more with a great deal! Then, he went above & beyond by getting me upgraded & new gadgets as well! Jaquese kept us laughing having a great time & took the time to show us some of the cool features our new gadgets would do. Hands down best experience!
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Frequently Asked Questions About Verizon

Where is the Verizon store located in Wichita Falls?

The Verizon store is located at 3111 Midwestern Pkwy, Unit 0480, Wichita Falls, TX 76308.

What brands of smartphones can I find at this Verizon store?

You can find brands like Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.