Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Wichita Falls’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
235 reviews
5 stars
219
4 stars
4
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and patient, with specific mentions of employees like Cory, Mario, and Kenny for their exceptional service.
Sales Experience
Customers reported positive experiences during the sales process, highlighting the staff's ability to answer questions, assist with upgrades, and ensure a smooth transition to new devices.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.
Billing Issues
Some customers expressed frustration with unexpected charges and billing errors, indicating a need for clearer communication regarding fees.
Long Wait Times
A few reviews mentioned long wait times for service, particularly during busy periods, which detracted from the overall experience.
- JMJustin McKibben2 days ago5.0Went in today thinking they opened at 10am. They didn't open until 11am. Jaques got me in at 10:30 and helped me get a new phone. Kenny in the store was of great help as well! These two rocked it and got me taken care of fast! Will defientley go back to these guys in the future and recommend both of them if you are looking to get a new phone or help with your device!
- KSkristy smithNov 3, 20255.0Very good experience when switching to new phones. Very fast and helpful and most of all, friendly. Jaquese (Jay) was awesome!
- CSCharles SmithNov 1, 20255.0Time for new phones after six years on our old Verizon LG phones. And I hate buying new phones. We found Jacquese to be very helpful and knowledgeable about products and Verizon services. He got us all set up on new Pixel phones with minimal fuss. We're happy customers.
- DSDianne SmithNov 1, 20255.0Jaquese and Jared were super helpful and patient . This was especially a key point in making me a satisfied customer.
- JOJohn O'NealJul 7, 20251.0Paid bill multiple times this month. Verizon has lost payment 3 times now. Jarrod had no idea what he is doing.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Wichita Falls?
The Verizon store is located at 3111 Midwestern Pkwy, Unit 0480, Wichita Falls, TX 76308.
What brands of smartphones can I find at this Verizon store?
You can find brands like Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the regular operating hours for the Verizon store at 3111 Midwestern Pkwy?
Monday through Thursday, the store is open from 11:00 AM to 7:00 PM; Friday and Saturday, from 11:00 AM to 8:00 PM; and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store offer in-store and curbside pickup services?
Yes, the Verizon store offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon bill at the Cellular Sales store at Sikes Senter?
Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon location in Sikes Senter.
Do I need an appointment to visit the Verizon store at 3111 Midwestern Pkwy?
No, appointments are not required to visit the Verizon store, but you can call ahead to make one if you prefer.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa payment options.
Which nearby places can I visit after shopping at the Verizon store?
After visiting Verizon, you can check out nearby places like AMC Sikes Senter cinema for movies, Dippin' Dots for ice cream, or shop at Claire's for fashion accessories.
Is there another mobile phone store close to this Verizon location?
Yes, nearby mobile phone stores include T-Mobile for Business and another Cellular Sales location, which might be useful for comparing plans or devices.
Can I find beauty and wellness services near the Verizon store?
Yes, nearby you can find TD Nails nail salon and MasterCuts hair salon for beauty and wellness services.