Verizon

4.7
240 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Wichita Falls’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3111 Midwestern Pkwy, Wichita Falls, TX
76308, United States

Hours

Reviews

4.8
235 reviews
5 stars
219
4 stars
4
3 stars
2
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and patient, with specific mentions of employees like Cory, Mario, and Kenny for their exceptional service.

Sales Experience

Customers reported positive experiences during the sales process, highlighting the staff's ability to answer questions, assist with upgrades, and ensure a smooth transition to new devices.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.

Billing Issues

Some customers expressed frustration with unexpected charges and billing errors, indicating a need for clearer communication regarding fees.

Long Wait Times

A few reviews mentioned long wait times for service, particularly during busy periods, which detracted from the overall experience.
  • JM
    Justin McKibben
    2 days ago
    5.0
    Went in today thinking they opened at 10am. They didn't open until 11am. Jaques got me in at 10:30 and helped me get a new phone. Kenny in the store was of great help as well! These two rocked it and got me taken care of fast! Will defientley go back to these guys in the future and recommend both of them if you are looking to get a new phone or help with your device!
  • KS
    kristy smith
    Nov 3, 2025
    5.0
    Very good experience when switching to new phones. Very fast and helpful and most of all, friendly. Jaquese (Jay) was awesome!
  • CS
    Charles Smith
    Nov 1, 2025
    5.0
    Time for new phones after six years on our old Verizon LG phones. And I hate buying new phones. We found Jacquese to be very helpful and knowledgeable about products and Verizon services. He got us all set up on new Pixel phones with minimal fuss. We're happy customers.
  • DS
    Dianne Smith
    Nov 1, 2025
    5.0
    Jaquese and Jared were super helpful and patient . This was especially a key point in making me a satisfied customer.
  • JO
    John O'Neal
    Jul 7, 2025
    1.0
    Paid bill multiple times this month. Verizon has lost payment 3 times now. Jarrod had no idea what he is doing.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Wichita Falls?

The Verizon store is located at 3111 Midwestern Pkwy, Unit 0480, Wichita Falls, TX 76308.

What brands of smartphones can I find at this Verizon store?

You can find brands like Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.