Does this Best Buy location offer curbside pickup services?

Yes, curbside pickup is available at this Best Buy location.

Can I get product repairs at the Best Buy in Webster?

Yes, this Best Buy offers service repair through their Geek Squad support.

Does the Best Buy in Webster accept debit cards and paychecks?

Yes, this Best Buy accepts debit cards and paychecks as forms of payment.

Is recycling of electronics available at this Best Buy?

Yes, electronics recycling services are available at this Best Buy location.

Are appointments required for services at Best Buy in Webster?

No, appointments are not required for services at this Best Buy store.

What nearby places can I visit for IT services and computer repair near Best Buy?

Geek Squad is located nearby and offers IT services and computer repair, making it convenient for customers needing tech support.

Are there any nearby dining options to visit before or after shopping at Best Buy?

Yes, you can visit Dimassi's Mediterranean Buffet or Cafe Express for a meal nearby before or after your visit to Best Buy.

What sports and recreational stores are near Best Buy in Webster?

Golfsmith and Golftec Baybrook are nearby for sporting goods and recreational equipment.

Brand Certified

Best Buy

4.2

(4055 reviews)

Get Directions Call Website

Business Details

19425 Gulf Fwy, Webster, TX

77598, United States

(281) 554-3004

https://stores.bestbuy.com/tx/webster/19425-gulf-fwy-242.html/?ref=NS&loc=ns100

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available

Location

Best Buy

19425 Gulf Fwy, Webster, TX

77598, United States

Get Directions

Hours

Monday10:00 AM - 9:00 PM

Tuesday10:00 AM - 9:00 PM

Wednesday10:00 AM - 9:00 PM

Thursday10:00 AM - 9:00 PM

Friday10:00 AM - 9:00 PM

Saturday10:00 AM - 9:00 PM

Sunday11:00 AM - 7:00 PM

Reviews

4.2

4,055 reviews

5 stars

2,272

4 stars

959

3 stars

387

2 stars

131

1 star

306

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Product Availability

Customers noted a good selection of electronics and appliances, although some expressed disappointment with the availability of lower-end products.

Mixed Experiences

While many reviews were positive, there were significant complaints about poor customer service, particularly regarding Geek Squad and warranty issues.

Checkout Experience

Several customers mentioned long wait times at checkout and suggested improvements to the payment process.

Open Box Issues

Customers reported problems with open box items, including missing parts and discrepancies in condition descriptions.

JG
Jeicob Greed
5 days ago
1.0
The worst service I've ever received while shopping here. The pickup person was wonderful, but they couldn't deliver the game. I pre-ordered it on February 13th and still haven't received it as of today, February 21st. I called customer service and they still haven't resolved the issue. Now that I've come to the store to ask why they charged me for the game without delivering it, they just told me to wait 20 minutes while they get back to me. I don't recommend buying from this Best Buy; it's very disorganized. El peor trato que e recibido al momento de comprar aquí, la persona de pick up se portó de maravilla pero no pudieron entregarme el juego lo compre el día 13 de febrero con pre orden y no me lo han dado hasta el día de hoy 21 de febrero, hice una llamada a atención a clientes y siguien sin resolverme y ahora que vine a preguntar ala tienda porque ya me cobraron el juego sin entregarlo, solo me han dicho que me espere 20 minutos que estan para darme una respuesta. No recomiendo comprar en este Best Buy tiene una mala organización.
SH
Suzi Howe
Feb 16, 2026
5.0
Alexandra has the experience to sell us computers and equipment. All was so easy!
MM
Miraz
Feb 5, 2026
5.0
02/04/2026, Night 8PM-9PM. I went to best buy for buying a Cat-6 cable for my computer. And after going there, there was a girl she came and help to find out. She was so nice. And she was the most beautiful girl i have ever seen. I wish i could tell her the same word 😩 i know it’s awkward to share on review but yeaaaa! i couldn’t sleep. 😩😩😩 thank you for helping me and making this feelings
KH
Kyle Hohnbaum
Feb 4, 2026
1.0
Best Buy is scamming customers. My wife purchased a breast pump at this Best Buy location with a Best Buy gift card. The order was cancelled by Best Buy and we are now being told that they cannot refund the purchase because it was through one of their third party vendors. Best Buy has told us that we need to try to reach out to the third party seller to try to get the money back.
TA
Taylor Austin
Feb 1, 2026
1.0
Made an online purchase for pickup. According to their website Best Buy has these orders ready in an hour. I can understand if it ends up taking a couple of hours. But I'm at 24 hours since my purchase and the app still says my order is pending with no sort of communication about this delay. At this rate I should've just bought the item on Amazon.