Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
4,040 reviews
5 stars
2,262
4 stars
957
3 stars
388
2 stars
131
1 star
302
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being rude or unresponsive.
Product Availability
Customers generally found a good selection of electronics, but some reported issues with open box items being incomplete or misrepresented.
Delivery and Returns
Several customers expressed frustration with delivery issues and the handling of returns, particularly regarding warranty claims and price matching.
Store Environment
The store is often described as clean and well-stocked, but some customers noted long wait times and understaffing during busy periods.
- COChidera OkonkwoJan 3, 20265.0We were at Best Buy and this gentlemen named Scooba helped us get a speaker. He was excellent in teaching and guiding us to finding the right one. He was also very kind, patient in answering all of our questions, and he did not upsell, undersell or pressure us in any way to settle or get something we did not feel peace about.
- MSMarie SernaJan 1, 20265.0When we go to this location we deal with Dee every time!! And we can’t say enough about her! Her customer service is on point! She’s friendly and professional!!
- MMMattJan 1, 20265.0Miguel helped me find the exact PC I was looking for. The whole process was quick and easy and Miguel had me walking out of the door with my brand new PC within a few minutes. Thank you!
- MRMacy RaeDec 29, 20251.0Having the worst experience ever!!!! Nobody knows how to help or guiding me in the direction to take!!! I had a package being delivered on the 24th by a 3rd party delivery company, then the delivery was canceled. I called the guy that was delivering my order and he said he was having a family emergency and has to leave work and was at best buy dropping off orders and it would be re delivered..... its been 5 days and I have no update on the delivery and nobody can tell me anything and its so frustrating.
- TTTara TullochDec 13, 20255.0Mathew helped me pick out a laptop tonight and he was the absolute best. I left happier than ever and found exactly what I needed. He took the time to explain things to me and was very kind. I was even considering buying somewhere else online but am very happy with the decision I made. (That man deserves a promotion.)
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Webster, TX?
You can shop for TVs, computers, appliances, and more at Best Buy in Webster, TX.
What are the store hours for Best Buy located at 19425 Gulf Fwy, Webster?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
Yes, curbside pickup is available at this Best Buy location.
Can I get product repairs at the Best Buy in Webster?
Yes, this Best Buy offers service repair through their Geek Squad support.
Does the Best Buy in Webster accept debit cards and paychecks?
Yes, this Best Buy accepts debit cards and paychecks as forms of payment.
Is recycling of electronics available at this Best Buy?
Yes, electronics recycling services are available at this Best Buy location.
Are appointments required for services at Best Buy in Webster?
No, appointments are not required for services at this Best Buy store.
What nearby places can I visit for IT services and computer repair near Best Buy?
Geek Squad is located nearby and offers IT services and computer repair, making it convenient for customers needing tech support.
Are there any nearby dining options to visit before or after shopping at Best Buy?
Yes, you can visit Dimassi's Mediterranean Buffet or Cafe Express for a meal nearby before or after your visit to Best Buy.
What sports and recreational stores are near Best Buy in Webster?
Golfsmith and Golftec Baybrook are nearby for sporting goods and recreational equipment.