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Best Buy

4.1
(1527 reviews)

Business Details

(817) 599-9102

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
138 E Interstate 20, Weatherford, TX
76087, United States

Hours

Reviews

4.1
1,527 reviews
5 stars
831
4 stars
329
3 stars
155
2 stars
66
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported poor experiences with unresponsive or unhelpful employees.

Product Availability

Several customers expressed disappointment with limited product selection and availability, particularly in specific categories like car stereos.

Checkout Experience

Customers reported long wait times at checkout and issues with the efficiency of the process, leading to frustration.

Employee Knowledge

While some employees were noted for their expertise and assistance, there were instances where staff lacked product knowledge, impacting customer satisfaction.
  • AS
    Alicia Spencer
    Feb 16, 2026
    1.0
    The sales associate was super pushy for the sale and almost sold me the wrong laptop. Wish I went somewhere else
  • PW
    Perry Wise
    Feb 10, 2026
    2.0
    Not very helpful in getting a new TV. Went to Costco and got one there instead
  • DW
    Dre Wagner
    Jan 28, 2026
    5.0
    My go to for electronics!!
  • MM
    Mike
    Jan 27, 2026
    1.0
    Absolute trash customer service. When you call you get an AI assistant & when you finally get through to a real person it’s a random in a call center who says the only way to speak to the store is to go in person. It’s a 45 minute one way drive. This is ridiculous
  • CB
    Clayton Byrd
    Jan 15, 2026
    5.0
    Had an issues with my headset and Casandra help make it right and get my music back to playing. She was an amazing help.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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