Verizon

Reviews

• GA

  Gatlin Allman

  Oct 31, 2025
  5.0
  Diamond is a good worker for helping us
• BV

  Brent Vincent

  Oct 20, 2025
  5.0
  Cindy provided me with excellent customer service. She was very knowledgeable and had my new phone set up in no time. Highly recommend this location
• FP

  Fran Patterson

  Oct 16, 2025
  2.0
  We entered the store and employee took the name and said a few minutes. We sat on the bench at the back of the store, gradually noting that people coming in after us were being called and seen and we were still waiting a half hour later. Finally I checked with the woman who checked us in and she said she did not check us in and had been on dinner break. We both had seen her at another table waiting on people the whole time. Again she insisted she was not in the front of the store. Our name was re-entered. Another woman came out from the back, Veronica, and I thought she could help out. She said we would be next and proceeded to the front of the store, and stood in the corner and looked at her phone. After some minutes , I tried to speak with another employee and another customer came over to us and said she thinks her salesman called my friends name. The salesman then said he called a couple times and we didn't answer so he went to someone SITTING NEXT TO US. When I said I was told the lady said noone entered my friends name, he said if I don't get an answer I erase the name in the system. Then another employee jumped in to say he tracked our waiting as 28 min while according to my phone notaton we were over 35. "But we were out of the system." Veronica finally came back and we again tried to say we were getting conflicting stories and the employee who claimed she was on dinner break while we clearly noted she waited on a family and an older women the whole time. My friend was upset noone offered to help us out, that maybe we didn't hear, we are older, but Veronica raised her voice and told my friend not to point at her. My friend was seated and she was standing at least 10 feet away. I said we wanted to buy a phone and she yelled you won't be getting a phone here and you are to leave! So we left..needless to say Verizon lost a 20 year customer and I was looking to buy a new phone and check their data plans, since I had recently moved here. Believe me, Xfinity does not treat customers like this!!
• VS

  Veronica Stephens

  Oct 1, 2025
  5.0
  Cindy was amazing! She fixed my phone quickly, explained everything clearly, and never overcharged or pushed anything I didn’t need. She was kind, down to earth, easy to talk to, and truly made the whole experience stress-free. Verizon is lucky to have her!
• JJ

  jordan

  Sep 26, 2025
  5.0
  I recommend going to this location rather than the franchise location. They are always helpful when I come here.

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