Verizon

4.7
758 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Waxahachie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
507 Us Hwy 77, Waxahachie, TX
75165, United States

Hours

Reviews

4.7
758 reviews
5 stars
689
4 stars
15
3 stars
12
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Sydni, Calan, and Chase.

Integrity

Several reviews highlighted the integrity of staff members who prioritized customer needs over sales, particularly Ray H. and Calan.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick and efficient service, especially during phone upgrades and trade-ins, with several noting smooth transactions.

Knowledgeable Staff

Employees were frequently described as knowledgeable about products and services, helping customers find the best solutions.
  • QC
    Quera Carrie
    Oct 31, 2025
    5.0
    I called around to numerous stores looking for a new phone because my 13pro max was on its last leg. I finally found one! When I entered Dylan was on it! From helping me find the perfect phone, helping me with streaming services, etc. I was oh so impressed by his service. He walked me through how to set up my new phone. At one point it was taking a lot longer than expected. While waiting Diamon stepped in and fixed the small hiccup. Though they closed at 8 the two of them waited with me until the end and I can’t thank them enough for their patience and kindness. If you need a phone go check them out!!
  • SA
    Stephany Allman
    Oct 31, 2025
    5.0
    Diamond at the Waxahachie store was phenomenal....very patient with all the questions I had for her!!!! Excellent customer service!
  • AG
    Amber Goynes
    Oct 29, 2025
    5.0
    Sydni was awesome to work with! 10/10 would recommend her. She’s extremely knowledgeable and made the process super smooth. If you want great customer service and someone who will walk you through your best options, she’s your girl! We couldn’t be more happy with our experience.
  • SM
    Sean M.
    Oct 21, 2025
    5.0
    I came in prepared to buy a new phone. Ray H. was amazing! He walked me through what I could get, only to find out that on my old phone, I still was paying for the repair option, and I could just get my old phone fixed, with no extra cost to me. His integrity is top notch for doing what was in my best interest, instead of trying to continue to sell me on something I didn't need!
  • LM
    Larry Mcfarland
    Oct 21, 2025
    5.0
    Sydni was very knowledgeable and made the process very easy… if you want great customer service you need to see her . She’s the best

Frequently Asked Questions About Verizon

Where is the Verizon store located in Waxahachie?

The Verizon store is located at 507 Us Hwy 77, Unit 1100, Waxahachie, TX 75165.

What are the store hours for the Verizon Cellular Sales location in Waxahachie?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.