Verizon

4.7
761 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Waxahachie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
507 Us Hwy 77, Waxahachie, TX
75165, United States

Hours

Reviews

4.7
761 reviews
5 stars
692
4 stars
15
3 stars
12
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, with specific mentions of employees like Diamond, Sydni, and Chase.

Knowledgeable Staff

Customers frequently noted the staff's expertise in helping them choose the right products and services, leading to positive experiences.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and long wait times, indicating inconsistency in customer experiences.

Problem Resolution

Several reviews mentioned staff going above and beyond to resolve issues, demonstrating a commitment to customer satisfaction.
  • JF
    Jessica Frazer
    Dec 26, 2025
    5.0
    Diamond was great!!! She wasp super helpful quick ant got is upgraded we love this store
  • JM
    Jacob Munoz
    Dec 18, 2025
    5.0
    Diamond Taylor was so helpful the only one that actually took the time to fix my issue with my payment being sent to the wrong account
  • AC
    Adrian Carson
    Dec 5, 2025
    5.0
    Diamon did an Amazing job getting me situated with my phone at Verizon
  • QC
    Quera Carrie
    Oct 31, 2025
    5.0
    I called around to numerous stores looking for a new phone because my 13pro max was on its last leg. I finally found one! When I entered Dylan was on it! From helping me find the perfect phone, helping me with streaming services, etc. I was oh so impressed by his service. He walked me through how to set up my new phone. At one point it was taking a lot longer than expected. While waiting Diamon stepped in and fixed the small hiccup. Though they closed at 8 the two of them waited with me until the end and I can’t thank them enough for their patience and kindness. If you need a phone go check them out!!
  • AG
    Amber Goynes
    Oct 29, 2025
    5.0
    Sydni was awesome to work with! 10/10 would recommend her. She’s extremely knowledgeable and made the process super smooth. If you want great customer service and someone who will walk you through your best options, she’s your girl! We couldn’t be more happy with our experience.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Waxahachie?

The Verizon store is located at 507 Us Hwy 77, Unit 1100, Waxahachie, TX 75165.

What are the store hours for the Verizon Cellular Sales location in Waxahachie?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.