Best Buy

4.2
1764 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1168 W Highway 287 Byp, Waxahachie, TX
75165, United States

Hours

Reviews

4.2
1,764 reviews
5 stars
1,020
4 stars
371
3 stars
149
2 stars
71
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or unresponsive.

Staffing Issues

Customers frequently mention long wait times for assistance, indicating that the store is often understaffed.

Product Availability

Several customers reported issues with product availability, including items listed online not being in stock at the store.

Positive Experiences

Despite the negatives, many customers had positive experiences with specific employees who provided excellent service.
  • DD
    Dlee
    4 days ago
    4.0
    They had what we were looking for. Prices are high but that is everywhere now. Place was clean. Employees were nice
  • DS
    David Short
    Dec 31, 2025
    5.0
    Outstanding folks work there
  • RR
    Reyna
    Dec 24, 2025
    1.0
    Bad management the supervisor with his broken leg is no good rude i pay for an video game one day before and the other store send me to pick it up the next day the other store say they gave two videos games only yo pay before someone takes takes them i drive 30min to this location and they told me they ignored my order. And sold the last two video games they have the manager told me they can get multy orders on the same item. I do not agree with him making people move drive from one store to another for nothing wasting gas time. I dont agree with this..his name is shan . His rude mean cant do job right carma got him on his leg. .
  • SS
    Shane
    Dec 22, 2025
    3.0
    They aren't really helpful here, there is a selection, in a sense, of electronics and whatnot. Seems like they get overloaded and worried more about a sale than informative communication
  • MA
    Maria Amador
    Dec 16, 2025
    5.0
    I went to Best Buy today and Waxahachie to purchase a few Christmas gifts. It was very busy when I got there so I was just browsing around trying to find a sales rep to help me find what I was looking for there is this main guy that was standing in the Front and I asked if I could get assistance and he looked at me up and down and said it will be a good minute if you’d like to wait I said yes that’s fine. I’ll just walk around so I go to the department that I was interested in and I’m waiting there a good 10 minutes. Never did anyone go assist me as I was standing there there was another employee that passed me up and asked if I needed any help finding anything and I told him that I had been waiting there for some assistance so he immediately send somebody over and the person he sent was very helpful but I did not catch his name. He explaining the product that I was looking at and I purchased the product. He also got me a little discount with me trying to sign up for the Best Buy credit card so I was happy with that little discount I received. He also carried my merchandise to my car. Thank you for being that sales person that was very helpful. Took his time explaining things to me. I wish I would have gotten his name for the guy at the front do better next time. Send your people when you say you will.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Waxahachie?

You can shop TVs, computers, appliances, cameras, home electronics, music, video games, and more at Best Buy in Waxahachie.

Does Best Buy Waxahachie offer any services for repairs or technical support?

Yes, Best Buy offers Geek Squad support including service and repairs for your electronics and computers.