Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Waco for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
286 reviews
5 stars
150
4 stars
38
3 stars
19
2 stars
11
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration and dissatisfaction.
Knowledge and Support
Several reviews highlighted the staff's knowledge and ability to resolve technical issues, but there were also complaints about staff being uninformed or unhelpful.
Store Management
Management received both commendations for their support and criticism for poor handling of customer issues, contributing to inconsistent customer experiences.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant frustrations leading to a desire to switch providers.
- STsusan thompsonNov 14, 20251.0Buyer beware they will sell you what you do not need. Do not trust what they are telling you.
- TSTroy SorensonNov 9, 20255.0Just paid a bill at the kiosk.
- AWA WallOct 23, 20255.0Great customer service reps with patience and perfesionalism.
- PRPatrick ReeceOct 6, 20255.0Todd and Ali were extremely helpful in advising me on how to proceed with a bricked phone. Spent at least an hour with me at now charge, outstanding ppl and store, highly recommend 👍👍👍👍👍
- SHStacy HicksSep 12, 20251.0Just left the store after walking in. Not greeted, stood looking at the phone cases and 10 mins went by. I wasn't upset at first until a couple walked in and was greeted within 30 seconds. Yet, I'm still standing here looking at the phone cases. Decided not to make a scene just, just decide to go to AT&T.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Waco?
The Verizon store in Waco is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What products and brands does the Verizon Waco store offer?
The store offers a variety of products including Apple, Samsung, Motorola, Google, Kyocera, and TCL devices such as business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or order online from Verizon Waco?
Yes, you can schedule an in-store appointment or place an online order through their website. Online orders can be picked up in-store with options for free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Waco offer mobile plans and internet services?
Yes, the store offers mobile plans, wireless internet plans, and voice plans to suit various customer needs.
Does the Verizon Waco store accept multiple payment methods?
Yes, the store accepts payments by check, debit cards, mobile NFC, and does not require cash only.
Is free Wi-Fi available at the Verizon Waco store?
Yes, free Wi-Fi is available for customers at the store.
Where is Verizon Waco located?
Verizon Waco is located at 2812 W Loop 340, Ste H12, Waco, TX 76711, USA.
What nearby stores can I visit around the Verizon Waco location?
Nearby stores include Edible Arrangements for gifts, uBreakiFix for electronics repair, and The Good Feet Store for footwear and prosthetics.
Are there dining options near Verizon Waco?
Yes, you can enjoy meals at nearby Logan's Roadhouse steakhouse, Cold Stone Creamery for desserts, or La Madeleine French Bakery & Café.
What beauty and wellness services are available near Verizon Waco?
Nearby, you'll find European Wax Center for hair removal, Massage Envy for massage therapy, and several spas like Devotion Skincare, Skyn & Ink Aesthetics, and Cherish Beauty Aesthetics.