Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and unprofessional service.
Store Experience
Several customers noted that the store is not a corporate Verizon location, leading to confusion and dissatisfaction with service and fees.
Sales Practices
There are complaints about unclear pricing and additional fees being charged without proper disclosure, leading to frustration among customers.
Staff Knowledge
While some employees were recognized for their knowledge and helpfulness, others were criticized for being uninformed and unhelpful.