Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.3
32 reviews
5 stars
13
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6
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1
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1 star
9
- PAPhillip ArensmanJul 8, 20254.0Never enough people checking customers out. They put you in the same line as people returning products. Meanwhile they have 2-3 employees talking at the front when they could be checking people out. Other than that a great store!
- KBKaren BentsenDec 4, 20245.0I have ALWAYS had excellent service through Geek Squad. Only on one occasion did I have to take my laptop to Best Buy to correct a problem. It took less than 30 minutes. I totally recommend Geek Squad!
- 2N254 NutritionDec 26, 20213.0I tried for want seems like FOREVER to get a member on the phone to set up an appointment to have my laptop looked at. After spending 15 minutes speaking to a computer that couldn't understand me and kept repeating the same questions it finally "got me to someone that could help me". I thought.... Nothing is wrong with my computer I told him. I said I just wanted it gone through, cleaned up and everything updated. He couldn't figure out a time to get me in, didn't know a price and then after speaking for a few more minutes, I realized he wasn't even in the Waco store I had been calling. He said that everything goes through their automated system. I that point I just hung up. Customer service is everything and a lot of companies are giving it up for automated systems that fail you a lot! I believe we've decided to go local and try mom and pops shops from now on. They may not be fast and or have all the fancy equipment, but their customer service is way better. Sorry, not sorry.
- JCJack CraneApr 5, 20181.0my computer was having intermittent power outages, Geeks said I needed a new hard drive. that didn't work; then they said I need a new low wattage power supply; that didn't work. while I was trying to use the computer, I noticed my power strip light went out. problem solved but why didn't they detect this initially? they insist these repairs were neede anyway and I'm out $190. sounds like a used car dealer to me.......
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Waco offer?
Geek Squad provides tech repair, setup, and support services for various electronic devices. You can schedule service in store or online.
Where is the Geek Squad located in Waco, TX?
Geek Squad is located at 4627 S Jack Kultgen Expy, Waco, TX 76706, USA.
What are the store hours for Geek Squad in Waco?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at the Waco Best Buy location?
You can contact Geek Squad at +1 254-662-2154 for tech support and repair services.
Can I schedule service online for Geek Squad Waco?
Yes, you can schedule Geek Squad services online via their website at https://stores.bestbuy.com/tx/waco/4627-s-jack-kultgen-pkwy-244/geeksquad.html.
Are there any nearby places to visit before or after using Geek Squad's services?
Yes, nearby attractions include Old Chicago Pizza & Taproom for dining, and DSW Designer Shoe Warehouse for shopping, both within the same shopping area.
Is there a nearby office supply store that offers IT services near Geek Squad?
Office Depot - Waco 2709 is close by and offers office equipment and computer repair services, a convenient option for additional tech support needs.
What shopping options are available near Geek Squad for home and lifestyle needs?
Nearby you can visit Havertys Furniture and Cost Plus World Market for furniture, home goods, and decor shopping.
Does Geek Squad offer any special promotions or deals?
Yes, Geek Squad often features promotions such as Black Friday Deals. You can check their website for current offers.
What types of electronic repairs does Geek Squad provide?
Geek Squad offers repair services for computers, cell phones, appliances, televisions, and provides data recovery and computer support services.