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Thank you Carolina for your help and great customer service
MG
Melissa Gutierrez
Feb 9, 2019
2.0
Cricket on Lone Tree: Employees there need to work on customer service skills. It shouldnt matter how much you pay on a phone. The employees there should give you their full undivided attention. Not be looking at their watch or cellphone when a customer is asking you questions, its not my fault that you dont want to be there. Then when you did find a phone you liked and purchased they just had you the receipt and box that the phone came in and say"there you go its done". My husband had to transfer everything himself since they dont do that anymore since their internet is slow. So when we were about to leave she said thank you have a nice day with such enthusiasm in her voice..then i replied thank you for all your help. My husband said that we should of gone to another cricket location..employees on lone tree are so rude.