Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior from employees.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration with stock issues and the inability to find specific items.
Store Experience
The store's cleanliness and organization received positive remarks, but several customers noted long wait times for assistance and a lack of attentive staff.
Return Policy
Many customers were dissatisfied with the return policy, citing difficulties in returning items and a lack of flexibility from management.
MP
Michael E (Patriot1979)
Jan 5, 2026
2.0
Hardly anyone working in this place and not much help one you do, more trouble trying to find someone to check out.
MA
Mauricio Arroyo
Dec 5, 2025
5.0
Great customer service if you ask for a product or suggestion they help out each time no matter what.
DH
Dinah Hall
Nov 21, 2025
1.0
I purchased a 64 in TV at Best Buy in Victoria, Tx yesterday. I am a 70 yr old female. I pulled my Ford Ranger up to the store front for loading. 2 young men employed by the store loaded the large box into my truck. While I was in the truck bed I politely asked for assistance strapping the box down with a ratchet strap. The 2 young men immediately responded that it was against policy to help and quickly shuffled into to store.
I repeat….I AM A 70 YR OLD FEMALE and your young male employees refused to help me.
This type of service is appalling. No wonder so many men want to be women.
ZR
Zachary Rodriguez
Nov 16, 2025
1.0
Won't honor their price match guarantee and the manager wouldn't accept the price from the OEM for the price of the headphones that I wanted. If the price on your own website as well as the manufacturer's website is as listed, why are you not honoring it? Manager was rude about it too.
JJ
Jennifer
Nov 2, 2025
5.0
Great stadium with a kind community. Bleachers and facilities were clean and easy to access.
What are the regular operating hours of Best Buy at 7802 N Navarro St, Victoria, TX?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
No, Best Buy does not currently offer curbside pickup at this location.
Can I get my electronics repaired at Best Buy in Victoria, TX?
Yes, Best Buy provides service and repair for electronics at this location.
What types of products can I shop for at Best Buy?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy.
Does Best Buy accept debit cards and checks as payment methods?
Yes, Best Buy accepts both debit cards and checks for payment.
Is an appointment required for shopping or services at Best Buy?
No, appointments are not required for shopping or services at Best Buy.
Where can I find sporting goods near Best Buy Victoria?
Hibbett Sports, a shoe and sporting goods store, is nearby where you can shop for sportswear and equipment.
What clothing stores are located near Best Buy at 7802 N Navarro St?
Nearby clothing stores include Nat and Jack Boutique, rue21, Aéropostale, Maurices, francesca's, and Claire's, offering a range of men's and women's fashion.
Are there any jewelry stores near Best Buy Victoria where I can shop before or after visiting?
Yes, nearby jewelry stores include Zales, James Avery Artisan Jewelry, Daniel's Jewelers, Kay Jewelers, and Spencer's for gifts and accessories.
What local places can I visit near Best Buy for beauty and spa services?
Regis Salon, Bonita Brow Bar, Express Nails, and Next Level Haircuts LLC are nearby salons and beauty spas you might consider visiting.