Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,164 reviews
5 stars
663
4 stars
250
3 stars
125
2 stars
33
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.
Store Cleanliness
Customers appreciated the cleanliness and organization of the store, making it easy to navigate.
Repair Services
Negative feedback regarding Geek Squad and repair services, with reports of unprofessionalism and dissatisfaction with repair policies.
Product Availability
Some customers found the store well-stocked with a good selection of products, while others experienced issues with online ordering and stock availability.
Return Policy
Customers expressed frustration with the return policy, citing it as overly strict and unaccommodating.
- DHDinah Hall3 days ago1.0I purchased a 64 in TV at Best Buy in Victoria, Tx yesterday. I am a 70 yr old female. I pulled my Ford Ranger up to the store front for loading. 2 young men employed by the store loaded the large box into my truck. While I was in the truck bed I politely asked for assistance strapping the box down with a ratchet strap. The 2 young men immediately responded that it was against policy to help and quickly shuffled into to store. I repeat….I AM A 70 YR OLD FEMALE and your young male employees refused to help me. This type of service is appalling. No wonder so many men want to be women.
- ZRZachary RodriguezNov 16, 20251.0Won't honor their price match guarantee and the manager wouldn't accept the price from the OEM for the price of the headphones that I wanted. If the price on your own website as well as the manufacturer's website is as listed, why are you not honoring it? Manager was rude about it too.
- JJJenniferNov 2, 20255.0Great stadium with a kind community. Bleachers and facilities were clean and easy to access.
- LNLawrence NoelOct 27, 20252.0Made an appt with them through AppleCare+ to get my iPhone repaired. When I showed up, they said the repair (cracked screen) would take longer than they were open so I'd have to make a morning appt and they couldn't guarantee they could fix it so I should prepare to be without my phone for a while. Nope. I'll be taking it to the Apple store. Bye Buy.
- KLKrystal LindseyOct 23, 20255.0The customer service was great and the team members were nice and demonstrated initiative by going above expectations of looking up a product and going out to find it on the sales floor.
Frequently Asked Questions About Best Buy
What are the regular operating hours of Best Buy at 7802 N Navarro St, Victoria, TX?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
No, Best Buy does not currently offer curbside pickup at this location.
Can I get my electronics repaired at Best Buy in Victoria, TX?
Yes, Best Buy provides service and repair for electronics at this location.
What types of products can I shop for at Best Buy?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy.
Does Best Buy accept debit cards and checks as payment methods?
Yes, Best Buy accepts both debit cards and checks for payment.
Is an appointment required for shopping or services at Best Buy?
No, appointments are not required for shopping or services at Best Buy.
Where can I find sporting goods near Best Buy Victoria?
Hibbett Sports, a shoe and sporting goods store, is nearby where you can shop for sportswear and equipment.
What clothing stores are located near Best Buy at 7802 N Navarro St?
Nearby clothing stores include Nat and Jack Boutique, rue21, Aéropostale, Maurices, francesca's, and Claire's, offering a range of men's and women's fashion.
Are there any jewelry stores near Best Buy Victoria where I can shop before or after visiting?
Yes, nearby jewelry stores include Zales, James Avery Artisan Jewelry, Daniel's Jewelers, Kay Jewelers, and Spencer's for gifts and accessories.
What local places can I visit near Best Buy for beauty and spa services?
Regis Salon, Bonita Brow Bar, Express Nails, and Next Level Haircuts LLC are nearby salons and beauty spas you might consider visiting.