Best Buy

4.2
1169 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
7802 N Navarro St, Victoria, TX
77904, United States

Hours

Reviews

4.2
1,169 reviews
5 stars
665
4 stars
251
3 stars
124
2 stars
34
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unprofessional behavior from employees.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration with stock issues and the inability to find specific items.

Store Experience

The store's cleanliness and organization received positive remarks, but several customers noted long wait times for assistance and a lack of attentive staff.

Return Policy

Many customers were dissatisfied with the return policy, citing difficulties in returning items and a lack of flexibility from management.
  • MP
    Michael E (Patriot1979)
    Jan 5, 2026
    2.0
    Hardly anyone working in this place and not much help one you do, more trouble trying to find someone to check out.
  • MA
    Mauricio Arroyo
    Dec 5, 2025
    5.0
    Great customer service if you ask for a product or suggestion they help out each time no matter what.
  • DH
    Dinah Hall
    Nov 21, 2025
    1.0
    I purchased a 64 in TV at Best Buy in Victoria, Tx yesterday. I am a 70 yr old female. I pulled my Ford Ranger up to the store front for loading. 2 young men employed by the store loaded the large box into my truck. While I was in the truck bed I politely asked for assistance strapping the box down with a ratchet strap. The 2 young men immediately responded that it was against policy to help and quickly shuffled into to store. I repeat….I AM A 70 YR OLD FEMALE and your young male employees refused to help me. This type of service is appalling. No wonder so many men want to be women.
  • ZR
    Zachary Rodriguez
    Nov 16, 2025
    1.0
    Won't honor their price match guarantee and the manager wouldn't accept the price from the OEM for the price of the headphones that I wanted. If the price on your own website as well as the manufacturer's website is as listed, why are you not honoring it? Manager was rude about it too.
  • JJ
    Jennifer
    Nov 2, 2025
    5.0
    Great stadium with a kind community. Bleachers and facilities were clean and easy to access.

Frequently Asked Questions About Best Buy

What are the regular operating hours of Best Buy at 7802 N Navarro St, Victoria, TX?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer curbside pickup services?

No, Best Buy does not currently offer curbside pickup at this location.