VCA Park Cities Animal Hospital

Reviews

• SS

  Sarah Schneider

  Feb 17, 2026
  5.0
  We have had such an amazing experience with VCA Park Cities, especially with Dr. Beck. He has been Bear’s vet since he was a puppy, and I truly can’t imagine trusting anyone else with his care. Dr. Beck is incredibly attentive and thorough. He always takes the time to listen, answer every question, and explain things in a way that makes you feel informed and confident in the decisions you’re making for your pet. His knowledge and experience are so evident, but what really stands out is how much he genuinely cares. Bear has always been comfortable at his appointments, and that says so much about the environment Dr. Beck and the team create. We are so grateful for the years of compassionate, consistent care. Highly recommend to anyone looking for a vet who treats your pet like family.
• HT

  Heather T

  Jan 20, 2026
  5.0
  Everyone was so nice and helpful today! Shoutout to Debi and Dr Luna. They were so sweet and gentle with my nervous cat. Thank you for your kindness.
• AA

  Aaron

  Jan 14, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ VCA Park Cities Animal Hospital in Dallas is outstanding! The staff is professional, friendly, and genuinely caring, making every visit comfortable for both pets and their owners. They have taken wonderful care of Frost and Banshee, showing true dedication to their health and well-being. The veterinarians take the time to thoroughly explain treatments and answer all questions, which is rare to find these days. I highly recommend VCA Park Cities for anyone looking for compassionate and knowledgeable veterinary care.
• AN

  Alexandra Northington

  Dec 12, 2025
  5.0
  Dr. Heard is such a blessing! She is thoughtful, thorough, and compassionate. My pup came in barely able to walk with a cervical spine issue and a shoulder muscle that had quickly deteriorated. Dr. Heard developed a comprehensive treatment plan with Chinese herbals, laser, and acupuncture and my girl is back to herself, running around like a puppy with a strong shoulder. Dr. Heard continuously checked in with me after every treatment. I’m super grateful for the wonderful care Dr. Heard and her team have continued to provide!
• PM

  P Martin

  Nov 29, 2025
  2.0
  This is the first time I’ve come in to write a review for VCA. I’ve had good and bad experiences, but I was always able to feel okay with it in the end. Today really didn’t sit well with me. At 2:15am I received a notification from my bank that I had been charged by VetSource (an online pharmacy that VCA utilizes). I knew I had not made a purchase, so I waited until VCA opened today to inquire. The first young lady I spoke to was helpful, but really wasn’t sure of the charge, etc. she gave me the number to VetSource, along with the order number to call them. I then received an email saying my subscription was canceled (from VetSource). This was confusing as I had just asked was I on an autoship, etc. and was told no. I called back and got someone different - Mariah. She confirmed she wasn’t who I spoke with earlier, but was aware of the conversation. I shared the email I got and inquired what was canceled and what was this 180 day frequency subscription I was on; she was unsure as well - within the conversation she told me my order was canceled; I was again confused because I was originally told only I could cancel/modify the order placed today and had to call VetSource directly. She started to breath hard and talk over me, with a frustrated tone. I asked why was she irritated, I was just trying to understand. I didn’t need the order canceled, I just need to understand so I wouldn’t randomly get charged $150+ without my knowledge. She proceeded to tell me she wasn’t irritated and I always think she is irritated and I’m so rude to her. I promise, I have no idea who this young lady is - I didn’t even know if she was the original young lady I spoke with. What truly concerns me is the people that are dealing with my baby have this perception of reality that’s not true for me. My number 1 priority is the health of my baby/dog. To call and inquire about a charge on my account and to be met with such hostility doesn’t sit well with my spirit. I did request to speak to Dr. Heard - she confirmed there was a subscription on my account and gave me the direct storefront page to order, etc. My baby is a senior dog - there is never a time I want to feel like she’s not being treated well.

Frequently Asked Questions About VCA Park Cities Animal Hospital