Business Details
3816 Hwy 64 W, Tyler, TX
75704, United States
Certified by Verizon • Mar 01, 2026
(903) 787-8881
Certified by Verizon • Mar 01, 2026
https://www.russellcellular.com/store-locations/tyler-2-tx
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3816 Hwy 64 W. in Tyler, TX 75704
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.2
184 reviews
5 stars
134
4 stars
15
3 stars
4
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and patient, particularly highlighting individuals like Kevin, Vicente, and Daisy.
Service Delays
Several reviews mentioned long wait times and slow service, with some customers expressing frustration over spending hours in the store.
Mixed Experiences
While many customers had positive interactions, others reported poor service, rude staff, and unresolved issues, indicating inconsistency in customer experiences.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to assist with technical issues, although some felt that not all employees were equally competent.
Store Environment
The store was generally described as clean and welcoming, but some customers reported issues with staff availability and responsiveness.
- SSsoonruleplayzFeb 21, 20265.0Had an amazing time . Was quick and efficient. I got an upgrade at an amazing price !
- AJAshley JacksonJan 27, 20265.0She fixed everything and even organized my life with an awesome password list in my notes. She’s the only person you need.
- RERebecca EbsworthJan 14, 20265.0Very friendly, helpful and patient.
- SNSteven NelsonJan 1, 20261.0Would you ask for help there? They seem grumpy I really don’t want to assist you. I want her twice to get direct answers and help on upgrade and they act like it was too much trouble for him.
- DSDexter SimpsonNov 20, 20255.0She was very nice and patient and explained my various options. I would highly recommend her
Frequently Asked Questions About Verizon
What products does Verizon at 3816 Hwy 64 W in Tyler offer?
This Verizon Authorized Retailer offers Verizon Wireless products, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
What are the store hours for the Verizon retail location in Tyler, TX?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does this Verizon location provide in-store and curbside pickup services?
Yes, in-store pickup and curbside pickup services are available at this location for customer convenience.
What payment methods are accepted at Verizon in Tyler?
They accept American Express, Cash, Discover, Mastercard, and Visa payment options.
Is the Verizon store in Tyler wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can I schedule an appointment or manage my services for this Verizon location?
You can schedule and manage your services using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011 or visit https://m.vzw.com/naR38wFT?locationcode=Q525601.
What is the contact email and phone number for the Verizon Authorized Retailer in Tyler, TX?
You can reach them via email at tyler2.tx@russellcellular.com or by phone at +1 903-787-8881.
Where is the Verizon store located in Tyler for easy access?
The store is located at 3816 Hwy 64 W, Tyler, TX 75704, USA.
What are some nearby stores or services around the Verizon Store in Tyler?
Nearby places include Kapok Vapor, Vape center, Dynasty Massage Spa, Cato Fashions clothing store, T-Mobile store, Sally Beauty, GameStop, and Payless ShoeSource among others, providing customers options for shopping and services before or after your visit.
How can customers combine a visit to Verizon with nearby entertainment or dining options in Tyler?
Customers can visit nearby spots like State Highway 64 Tyler - GameStop for gaming entertainment or enjoy food at Vietnamese Pho Restaurant and Pizza Hut located nearby for a meal before or after shopping at Verizon.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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