Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Product Selection
The store is noted for its wide variety of electronics and appliances, with some customers appreciating the availability of specific items.
Repair and Installation Issues
Several reviews mentioned complications with the Geek Squad repair process and installation services, indicating a need for improvement in these areas.
Warranty Concerns
Customers expressed frustration regarding the clarity and reliability of warranty coverage, particularly with Geek Squad services.
Store Experience
While many found the store clean and well-organized, some reported poor experiences with staff engagement and responsiveness.
MJ
michael j
4 days ago
1.0
Bogus meta display stand and tell you to come in for a demo to buy the glasses drive all that way and they don't even have them in stock. Bait and switch.
BO
Bee Official
Nov 17, 2025
5.0
Best Buy is truly a standout location for anything electronics. The employees are incredibly knowledgeable in their sections, and no matter what you’re shopping for, they’re always a pleasure to work with. They take the time to explain, recommend, and make sure you walk out with exactly what you need.
The customer service is consistently top-notch—friendly, informative, and genuinely helpful. Whether you’re hunting for a new TV, laptop, gadget, or accessory, this store makes the whole process smooth and stress-free. Hands down one of the best electronic stores around, and always reliable for whatever you need.
VV
valerie voros
Nov 12, 2025
1.0
On Nov 2, 2025 I purchased a new refrigerator from Best Buy, woodlands with the delivery set for Nov 5. But they cancelled it with out warning. They then bumped it til Nov 7-only to scrap that one too, right on the morning of. Undeterred(or so I thought), they rescheduled for today, Nov 12 and u even checked the night before. Guess what? Cancelled again this morning. To top it off, we opened a Best Buy credit line just for this fiasco. Nearly two weeks later we are still fridge-less, eating take out and boiling water on the stove like the Stone Age. Words can’t captire my disappointment and tevuksion at this incompetence. Steer clear of Best Buy- total circus. Not a retailer. Don’t say I didn’t want you. Off to Home Depot to buy a fridge
LB
Lady B
Nov 2, 2025
5.0
I have been shopping at Best Buy The Woodlands for years. From the friendly greeting at the entrance to helpful product guidance and smooth checkout, the staff always does their job with care and professionalism. Their return services, curbside pickup, and home delivery are also very efficient and pleasant experiences. Return and exchange processes are always handled quickly. A store you can shop at with confidence. Thank you, Best Buy The Woodlands!
CD
Chris Davison
Oct 24, 2025
3.0
The issue i had was with the repair process which now apperently can only be done at the Woodlands location. An appointment is needed to drop off the equipment needing repair and to pick it up after the repair has been completed. This process was way more complicated than needs to be. I needed an internal battery replacemnt in a laptop, had to order the battery myself, make an extra trip to BB because of being unaware about the needed appointments and got to take the used expanded battery home as a souvenier after the geek squad told me they'd recycle in store but then apologized as this was incorrect. Best Buy you should do better.
What are the store hours for Best Buy in The Woodlands, TX?
Best Buy in The Woodlands is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store pickup and curbside pickup services?
Best Buy offers in-store pickup services. Curbside pickup is not available at this location.
Where is Best Buy located in The Woodlands?
Best Buy is located at 1550 Lake Woodlands Dr, Pinecroft Center, The Woodlands, TX 77380.
What types of products can I find at Best Buy in The Woodlands?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Can I get expert advice and support at Best Buy The Woodlands?
Yes, Best Buy offers expert advice and Geek Squad support all in one place.
Does Best Buy The Woodlands have repair services?
Yes, this Best Buy location offers service and repair support.
How can nearby businesses like Geek Squad and Havertys Furniture enhance my shopping visit?
After visiting Best Buy, you can get tech repairs at nearby Geek Squad or shop for home furniture at Havertys Furniture, both located close by for your convenience.
Are there dining options near Best Buy The Woodlands?
Yes, you can find restaurants like Quiznos and smoothie cafes such as Smoothie King near Best Buy for a quick meal or refreshment.
What are some nearby services available around Best Buy The Woodlands?
Nearby services include locksmiths like KeyMe Locksmiths, optical care at Texas State Optical and TSO Woodlands, and home cleaning providers such as NatEk Cleaning Services.
How can I contact Best Buy The Woodlands for inquiries?
You can call Best Buy The Woodlands at +1 281-292-1355 for any questions or support.