Business Details
5020 State Highway 121, The Colony, TX
75056, United States
Certified by Verizon • Feb 22, 2026
(469) 238-7002
Certified by Verizon • Feb 22, 2026
http://www.verizon.com/stores/texas/the-colony/the-colony-R00000260820
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at The Colony for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
437 reviews
5 stars
380
4 stars
10
3 stars
9
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service throughout the store.
Sales Experience
Customers reported positive experiences with sales representatives who assisted them in switching carriers, setting up new lines, and finding the best deals.
Store Environment
The store is noted for being clean, organized, and welcoming, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews are positive, there are a few isolated incidents of poor service that highlight inconsistencies in customer care.
- TATammy AndersonFeb 14, 20265.0We had an awesome experience! We were wanting to switch from T-Mobile to Verizon. We came In January but didn’t have time to finish the transaction. We came back in February and we were offered the exact same offer. Extremely nice staff! We had a great experience. Everybody super friendly from start to finish. Happy we made the change!
- NWNoah WittenbergFeb 12, 20265.0This could be the best Verizon I've ever been to. It's a convenient location, plus there's great restaurants all around. But the real reason for my review is because Joshua. He was extremely knowledgeable, giving me all the benefits, pros and cons of my upgrade in a very quick manner. He also worked with his manager to figure out the best pricing for my future bills with their current promos. Personally, if you're with Verizon I'd say come to this location. I could easily see Joshua being a store manager one day. Great guy!
- BTBethlehem TeferaFeb 9, 20265.0Added a new line, Josh was helping me. I got exceptional service. I was greeted at the door, they were all friendly.
- LALeonel AdanFeb 6, 20265.0Today I went to Verizon the colony and had an incredible experience, Craig attended me very quickly and explained everything to me in detail, I was only 45 minutes and left with my new phone, the staff was very friendly and I highly recommend this store, I'll be back soon
- MMMariajose MedinaJan 29, 20265.0I’ve had a great experience with Verizon. The network coverage is reliable, even in areas where other carriers struggle, and my service has been consistent. Customer support was helpful when I needed assistance, and everything was explained clearly. Overall, solid service and dependable quality. Please Ask for Amy
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Certified February 22, 2026Yext Knowledge Graph
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