Visit our store at The Colony for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Numerous reviews highlighted exceptional customer service, with staff being described as friendly, knowledgeable, and patient.
Billing Issues
Some customers reported dissatisfaction with billing practices, including unexpected price increases and perceived billing fraud.
Store Experience
Many customers praised the store environment for being clean, organized, and welcoming, contributing to a positive shopping experience.
Product Deals
Customers frequently mentioned receiving great deals and discounts on phones and plans, particularly when switching from other carriers.
JM
janay martin
Jan 5, 2026
5.0
The experience I had that this store was amazing. Everyone was attentive and helped me with all my questions and concerns. They are a friendly crew and this will be my home store for now on. I appreciate everyone that helped me today. I totally approve of the store.
JL
Jesse Lapre
Jan 1, 2026
5.0
Shannon was an awesome person who assisted me on transferring over as a new customer and adding a few lines too. She worked to give me the best deals and discounts. She has such a positive attitude. Thank you!
EL
Emma Leach
Dec 29, 2025
5.0
Shannon M. helped me in store for over two hours on 12/22 and I cannot express my gratitude for her assistance! Shannon was so friendly and knowledgeable and made my experience very positive. Thank you, Shannon!
SJ
Sarah Johnson
Dec 23, 2025
5.0
Joshua at the Verizon store in The Colony, TX was absolutely outstanding. He was incredibly patient, knowledgeable, and took the time to make sure everything was explained clearly and handled correctly in regard to new service. I never felt rushed, and he genuinely cared about providing the best possible service. His professionalism and friendly attitude made the entire experience smooth and stress-free. This is exactly the level of customer service you hope for but rarely find. Thank you, Joshua, for such a wonderful experience—I highly recommend working with him!
TJ
Tim Johnson
Dec 23, 2025
5.0
Joshua at the Verizon store in The Colony was awesome. He took the time to clearly explain all the contract details, answered every question we had, and helped us get the best deal possible on new service. Super knowledgeable, easy to talk to, and never pushy. The whole experience was smooth and stress-free. Highly recommend working with Joshua!
What are the Verizon store hours in The Colony, TX?
The Verizon store in The Colony, TX is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which latest smartphones can I find at the Verizon store in The Colony?
You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in The Colony.
Does the Verizon store in The Colony offer online order pickup?
Yes, the store offers in-store pickup for online orders along with free 2-day shipping, express lockers, and same-day delivery options in select areas.
What products and services does the Verizon store in The Colony provide?
The store offers business cell phones, mobile hotspots, tablets, laptops, mobile plans, wireless internet plans, and voice plans.
How can I schedule an in-store appointment at Verizon The Colony?
You can schedule an appointment online through the Verizon website or via the My Verizon app.
What payment methods are accepted at the Verizon store in The Colony?
Verizon accepts check, debit card, mobile NFC payments and does not require cash-only transactions.
What are some nearby dining options if I visit the Verizon store in The Colony?
Nearby dining options include Burning Rice (Korean and barbecue), Chipotle Mexican Grill, Salsarita's Fresh Cantina, and Blaze Pizza, great for a meal before or after your visit.
Are there any automotive services close to the Verizon store in The Colony?
Yes, nearby options include Jay's Auto Clinic, Auto Art GT LLC for oil changes, Murphy's Wraps & PPF, WashGuys Car Wash, and iShineExpress Car Wash & Detail for auto detailing and car washes.
Is there an optometrist near the Verizon store in The Colony?
Yes, Visionworks and Switalski Eye Care, both eye care clinics and eyewear stores, are nearby for your vision needs.
How can nearby places like T-Mobile in The Colony impact my choice of mobile provider?
T-Mobile is a nearby telecommunications and mobile phone store offering an alternative to Verizon, allowing you to compare plans and services conveniently in the same area.