Verizon

4.6
399 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at The Colony for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
5020 State Highway 121, The Colony, TX
75056, United States

Hours

Reviews

4.6
359 reviews
5 stars
310
4 stars
10
3 stars
6
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff being described as friendly, knowledgeable, and patient.

Billing Issues

Some customers reported dissatisfaction with billing practices, including unexpected price increases and perceived billing fraud.

Store Experience

Many customers praised the store environment for being clean, organized, and welcoming, contributing to a positive shopping experience.

Product Deals

Customers frequently mentioned receiving great deals and discounts on phones and plans, particularly when switching from other carriers.
  • JM
    janay martin
    Jan 5, 2026
    5.0
    The experience I had that this store was amazing. Everyone was attentive and helped me with all my questions and concerns. They are a friendly crew and this will be my home store for now on. I appreciate everyone that helped me today. I totally approve of the store.
  • JL
    Jesse Lapre
    Jan 1, 2026
    5.0
    Shannon was an awesome person who assisted me on transferring over as a new customer and adding a few lines too. She worked to give me the best deals and discounts. She has such a positive attitude. Thank you!
  • EL
    Emma Leach
    Dec 29, 2025
    5.0
    Shannon M. helped me in store for over two hours on 12/22 and I cannot express my gratitude for her assistance! Shannon was so friendly and knowledgeable and made my experience very positive. Thank you, Shannon!
  • SJ
    Sarah Johnson
    Dec 23, 2025
    5.0
    Joshua at the Verizon store in The Colony, TX was absolutely outstanding. He was incredibly patient, knowledgeable, and took the time to make sure everything was explained clearly and handled correctly in regard to new service. I never felt rushed, and he genuinely cared about providing the best possible service. His professionalism and friendly attitude made the entire experience smooth and stress-free. This is exactly the level of customer service you hope for but rarely find. Thank you, Joshua, for such a wonderful experience—I highly recommend working with him!
  • TJ
    Tim Johnson
    Dec 23, 2025
    5.0
    Joshua at the Verizon store in The Colony was awesome. He took the time to clearly explain all the contract details, answered every question we had, and helped us get the best deal possible on new service. Super knowledgeable, easy to talk to, and never pushy. The whole experience was smooth and stress-free. Highly recommend working with Joshua!

Frequently Asked Questions About Verizon

What are the Verizon store hours in The Colony, TX?

The Verizon store in The Colony, TX is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which latest smartphones can I find at the Verizon store in The Colony?

You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store in The Colony.