Visit our store at Texarkana for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and professionalism, many customers reported poor service, long wait times, and unhelpful interactions.
Billing Issues
Numerous customers expressed frustration over unexpected charges, billing errors, and lack of transparency regarding fees.
Staff Competence
While some employees were noted for their knowledge and assistance, others were criticized for incompetence and unprofessional behavior.
Store Experience
Customers frequently mentioned long wait times and inadequate staffing, leading to a negative overall experience.
KR
Kathryn Rasmussen
6 days ago
1.0
What's the point of checking in if you're just going to take the people that came in after me anyway?
AB
Anthony Buchanan
Jan 29, 2026
2.0
3rd time going for issues and all three we leave with more issues and hidden debt.
ER
Erika Rocha
Jan 8, 2026
1.0
They did me so wrong. They charged me for services I didn't agree on. And now Verizon canceled my service. Even though I talked to them and they said everything was going to be ok. So disappointed. So be careful because they will charge you for stuff without you knowing. And this problem started at this store.
LT
Lenesia Teycer
Dec 27, 2025
5.0
Tanisha was exceptionally courteous and professional. She went above and beyond her service. Mr. Walker was extremely courteous and helpful as well as professional
MT
Michael Tucker
Dec 17, 2025
1.0
After 10 years a Verizon customer, I really had a bad experience with this location. They added a 3rd line without asking, causing all my account benefits to be canceled. My bill shot up to over 450 dollars for just the 2 lines I wanted. I got it all fixed by calling the corporate office, but what a headache. I will not be returning to this store. The backhanded deals cost this store my business.
What are the store hours for the Verizon store in Texarkana?
The Verizon store in Texarkana is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Texarkana offer?
Verizon Texarkana offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What delivery and pickup options are available at Verizon Texarkana?
Customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Texarkana?
Yes, you can schedule an in-store appointment online for a convenient visit to Verizon Texarkana.
What types of products does Verizon Texarkana offer for businesses?
The store offers business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Texarkana accept mobile NFC payments?
Yes, Verizon Texarkana accepts mobile NFC payments along with debit card and check payments. They do not require cash only.
Is there free Wi-Fi available at Verizon Texarkana?
Yes, Verizon Texarkana offers free Wi-Fi to its customers in the store.
What nearby restaurants can I visit before or after shopping at Verizon Texarkana?
Nearby restaurants include Taco Bell, LongHorn Steakhouse, Cicis Pizza, Raising Cane's, Starbucks, Tropical Smoothie Cafe, Smashburger, Hokkaido Ramen & Sushi, Texas Roadhouse, and The Catch - Texarkana.
Are there any hotels near Verizon Texarkana for visitors?
Yes, the Residence Inn by Marriott Texarkana is located nearby and offers accommodation and business amenities.
What nearby stores or services complement a visit to Verizon Texarkana?
Nearby stores and services include Crocker's Jewelers, PetSmart, Vision4Less, Shoe Carnival, Sport Clips Haircuts, Leslie's Swimming Pool Supplies, Ace Cash Express financial services, and Office Depot Tech for computer repair and supplies.
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