Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Texarkana for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
406 reviews
5 stars
189
4 stars
67
3 stars
51
2 stars
24
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their professionalism and helpfulness, others were described as rude and unprofessional.
Staffing Issues
Many customers reported long wait times and insufficient staffing, leading to frustration during their visits.
Billing Concerns
Several reviews highlighted issues with billing practices, including unexpected charges and difficulties in resolving account problems.
Product Knowledge
While some staff were noted for their knowledge and helpfulness, others were criticized for a lack of understanding of products and services.
- ERErika Rocha4 days ago1.0They did me so wrong. They charged me for services I didn't agree on. And now Verizon canceled my service. Even though I talked to them and they said everything was going to be ok. So disappointed. So be careful because they will charge you for stuff without you knowing. And this problem started at this store.
- LTLenesia TeycerDec 27, 20255.0Tanisha was exceptionally courteous and professional. She went above and beyond her service. Mr. Walker was extremely courteous and helpful as well as professional
- MTMichael TuckerDec 17, 20251.0After 10 years a Verizon customer, I really had a bad experience with this location. They added a 3rd line without asking, causing all my account benefits to be canceled. My bill shot up to over 450 dollars for just the 2 lines I wanted. I got it all fixed by calling the corporate office, but what a headache. I will not be returning to this store. The backhanded deals cost this store my business.
- RRRockySep 25, 20255.05 stars for an absolutely wonderful experience with this Verizon location. I recently experienced service that was far beyond what you'd expect. Tanisha Pegue worked tirelessly on a large change to our plans and equipment. I can't give enough praise for the professionalism and extra effort she exhibits. I have never received such service! Thank you again for making everything so simple and accommodating.
- RPromell PattersonAug 8, 20255.0Great customer service
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Texarkana?
The Verizon store in Texarkana is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones does Verizon Texarkana offer?
Verizon Texarkana offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What delivery and pickup options are available at Verizon Texarkana?
Customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an in-store appointment at Verizon Texarkana?
Yes, you can schedule an in-store appointment online for a convenient visit to Verizon Texarkana.
What types of products does Verizon Texarkana offer for businesses?
The store offers business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Texarkana accept mobile NFC payments?
Yes, Verizon Texarkana accepts mobile NFC payments along with debit card and check payments. They do not require cash only.
Is there free Wi-Fi available at Verizon Texarkana?
Yes, Verizon Texarkana offers free Wi-Fi to its customers in the store.
What nearby restaurants can I visit before or after shopping at Verizon Texarkana?
Nearby restaurants include Taco Bell, LongHorn Steakhouse, Cicis Pizza, Raising Cane's, Starbucks, Tropical Smoothie Cafe, Smashburger, Hokkaido Ramen & Sushi, Texas Roadhouse, and The Catch - Texarkana.
Are there any hotels near Verizon Texarkana for visitors?
Yes, the Residence Inn by Marriott Texarkana is located nearby and offers accommodation and business amenities.
What nearby stores or services complement a visit to Verizon Texarkana?
Nearby stores and services include Crocker's Jewelers, PetSmart, Vision4Less, Shoe Carnival, Sport Clips Haircuts, Leslie's Swimming Pool Supplies, Ace Cash Express financial services, and Office Depot Tech for computer repair and supplies.