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Brand Certified

Verizon

3.7
(558 reviews)

Business Details

(903) 831-2850

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Texarkana for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3904 Saint Michael Dr, Texarkana, TX
75503, United States

Hours

Reviews

3.7
558 reviews
5 stars
277
4 stars
78
3 stars
59
2 stars
32
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness and professionalism, many customers reported poor service, long wait times, and unhelpful interactions.

Billing Issues

Numerous customers expressed frustration over unexpected charges, billing errors, and lack of transparency regarding fees.

Staff Competence

While some employees were noted for their knowledge and assistance, others were criticized for incompetence and unprofessional behavior.

Store Experience

Customers frequently mentioned long wait times and inadequate staffing, leading to a negative overall experience.
  • KR
    Kathryn Rasmussen
    6 days ago
    1.0
    What's the point of checking in if you're just going to take the people that came in after me anyway?
  • AB
    Anthony Buchanan
    Jan 29, 2026
    2.0
    3rd time going for issues and all three we leave with more issues and hidden debt.
  • ER
    Erika Rocha
    Jan 8, 2026
    1.0
    They did me so wrong. They charged me for services I didn't agree on. And now Verizon canceled my service. Even though I talked to them and they said everything was going to be ok. So disappointed. So be careful because they will charge you for stuff without you knowing. And this problem started at this store.
  • LT
    Lenesia Teycer
    Dec 27, 2025
    5.0
    Tanisha was exceptionally courteous and professional. She went above and beyond her service. Mr. Walker was extremely courteous and helpful as well as professional
  • MT
    Michael Tucker
    Dec 17, 2025
    1.0
    After 10 years a Verizon customer, I really had a bad experience with this location. They added a 3rd line without asking, causing all my account benefits to be canceled. My bill shot up to over 450 dollars for just the 2 lines I wanted. I got it all fixed by calling the corporate office, but what a headache. I will not be returning to this store. The backhanded deals cost this store my business.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in Texarkana?

The Verizon store in Texarkana is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones does Verizon Texarkana offer?

Verizon Texarkana offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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