Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Terrell store today.
Location
Cricket Wireless Authorized Retailer
1446 W Moore St, Terrell, TX
75160, United States
Hours
Reviews
4.1
167 reviews
5 stars
115
4 stars
13
3 stars
5
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Rafael, Danielle, and Edith, highlighting their knowledge and willingness to assist.
Negative Experiences
Several reviews mentioned rude or unhelpful employees, with specific incidents of disrespect and poor service that left customers dissatisfied.
Store Management
There were complaints about the management's lack of support during busy times, with some customers feeling abandoned or poorly treated by management.
Product Knowledge
While some staff were noted for their expertise, others were criticized for being unknowledgeable about products and services, leading to customer frustration.
Overall Satisfaction
Despite mixed reviews, many customers expressed satisfaction with their experiences, particularly when assisted by specific employees.
- LDLarry Dean4 days ago5.0Anita was very helpful and updating to a new phone was a smooth transition.
- MBManny Barrientos5 days ago5.0Anita was very helpful and assisted us. We were locked out of our account and she helped us reset everything. Thank you Anita for your time and help.
- JHJulia HarrisNov 14, 20255.0The customer service was great! Anita and Aleida were fantastic! Will always recommend this location.
- MLMargaret LievsayNov 7, 20255.0Anita has been very professional and a lot of fun. Has a great personality . If I could give her a raise I would
- RCRay cannonNov 1, 20255.0Anita was awesome she help me purchase a new phone & set my new phone up for me. She is very helpful & knowledgable & help me with getting my phone set up. She is a great representative for cricket thank you very much Anita. Anita deserves a raise she is amazing
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Terrell offer?
Cricket offers customizable cell phone plans with unlimited talk, text, and data, and no annual contracts to fit your lifestyle.
Where is Cricket Wireless Authorized Retailer located in Terrell?
The store is located at 1446 W Moore St, Terrell, TX 75160.
What are the store hours for Cricket Wireless Authorized Retailer in Terrell?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless require any yearly contracts for their cell phone plans?
No, Cricket Wireless offers plans with no annual contracts.
How can I contact Cricket Wireless Authorized Retailer in Terrell by phone?
You can reach the store at +1 972-275-8268.
What is the official website for Cricket Wireless Authorized Retailer in Terrell?
Visit https://www.cricketwireless.com/stores/tx/terrell/1446-w-moore-st for more information.
What nearby places can I visit around Cricket Wireless in Terrell?
Nearby you can find several pizza restaurants like Little Caesars Pizza, Papa John's Pizza, and Cicis Pizza, which are perfect spots to grab a meal before or after shopping for your phone plan.
Are there any nearby financial services close to Cricket Wireless in Terrell?
Yes, Heights Finance mortgage brokers and Wells Fargo ATMs are located nearby to help with your financial needs.
Can I visit any clothing stores near Cricket Wireless in Terrell?
The Hippie Heifer, a women's clothing and beauty supplies store, is located close to Cricket Wireless, ideal for shoppers interested in fashion and cosmetics.
Are there any healthcare facilities near Cricket Wireless Authorized Retailer in Terrell?
Pediatric Depot, a pediatrician and medical service organization, is situated nearby for convenient access to healthcare services.