Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,864 reviews
5 stars
986
4 stars
415
3 stars
207
2 stars
72
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and long wait times.
Product Availability
Frequent complaints about low stock levels and product unavailability, leading customers to seek alternatives.
Pricing Concerns
Customers noted rising prices and compared costs unfavorably with competitors like Walmart.
Store Experience
Store cleanliness and organization received positive remarks, but some customers experienced frustration with staff engagement.
Geek Squad Issues
Several customers reported dissatisfaction with Geek Squad services, including long wait times and inadequate support.
- DADe Alcurnia2 days ago2.0Muy caro y los empleados ni siquiera te apoyar en conocer lo que venden, es mejor comprar desde China por aplicación.
- JPJonathan Paxton3 days ago5.0I recently ordered an oven from Best Buy, and on the day of delivery I noticed it was being sent to the wrong address. I called customer service, but they weren’t able to fix the issue. I ended up going into the store, and that’s when Bridgette stepped in and saved the day. She corrected the delivery problem on the spot and got us the exact oven we ordered, available in-store the very same day. Excellent service from her, she turned a stressful situation into a great experience. Thank you, Bridgette!
- RBRigel Kent Besas6 days ago5.0We had a great experience at the store today thanks to Jeremiah. He was very patient and helped us find exactly what we were looking for. We’ve visited this location several times and usually struggle to find anyone available to assist us, but fortunately, Jeremiah was there to help today.
- CBCasey BarronNov 15, 20251.0I came in to exchange my device for one with more storage and the whole situation turned into way more of a hassle than I thought it would be. If I had known it would be this difficult, I honestly would not have done it. The employee helping me, Brittany, was rude and visibly annoyed from the start. I felt so uncomfortable that I even asked if I could just change my mind, but I was told it was already too late because they had returned my old phone. The entire interaction made my anxiety skyrocket. I also had to wipe my phone and the total ended up being more money than I expected. I did not have access to my banking apps since the phone was wiped which caused a delay. Instead of being understanding, Brittany made it very clear that this inconvenience was further annoying her. To top it off, at the end she turned to her coworker right in front of me and commented that she should have left 30 minutes ago. It felt unprofessional and made the whole experience even more awkward. I have worked in customer service for over ten years and I would never let my personal feelings show in a way that makes a customer feel this uncomfortable. Good customer service is not hard and this situation missed the mark completely.
- DCDerek ClappNov 9, 20253.0Walked in to buy a TV ... found what we wanted in less than 5 minutes, but we couldn't get anyone to help for another 15 minutes. Only salesperson in TVs was helping a couple decide what they wanted. Working in retail I get it, but take a brief second to acknowledge others- and call for help.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Temple, TX?
Best Buy in Temple offers a wide range of products including TVs, computers, appliances, cameras, and home electronics.
Does Best Buy Temple provide curbside pickup for orders?
Yes, Best Buy Temple offers curbside pickup to conveniently collect your orders without entering the store.
What are the operating hours of Best Buy in Temple?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I get Geek Squad support at Best Buy in Temple?
Yes, expert Geek Squad support is available at this Best Buy location for repairs and technical assistance.
Is there an option for same day pickup at this Best Buy location?
Yes, Best Buy Temple offers same day pickup on many products purchased in-store or online.
Does Best Buy Temple accept debit cards and do they require cash only?
Best Buy Temple accepts debit card payments and does not require cash only.
Is electronic recycling available at Best Buy in Temple?
Yes, Best Buy Temple offers electronics recycling services for your used devices.
Which nearby places could I visit before or after shopping at Best Buy Temple?
You can visit Sport Clips Haircuts of Temple for a haircut, relax at Texas Parks and Wildlife park, or dine at nearby restaurants like Pizza Hut Express or Taco Cabana.
Where can I find automotive services near Best Buy Temple?
Nearby automotive services include Firestone Complete Auto Care for repairs and tire services, as well as Tricolor Auto - Temple for used car sales.
Are there other electronics or computer repair stores near Best Buy Temple?
Yes, Geek Squad locations nearby provide mobile phone sales and IT and computer repair services.