Verizon

4.6
367 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Taylor’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1903 N Main St, Taylor, TX
76574, United States

Hours

Reviews

4.6
362 reviews
5 stars
314
4 stars
15
3 stars
3
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Peter, Nick, and Placido, often recommending them specifically for their excellent service.

Product Knowledge

Staff demonstrated strong knowledge about products and services, effectively assisting customers with upgrades, billing issues, and technical support.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor customer service experiences, including rude behavior and unresolved issues.

Store Environment

The store was generally described as friendly and welcoming, although some customers noted a lack of inventory and long wait times.
  • MB
    Mariahlyne Briones
    Jan 3, 2026
    5.0
    I highly recommend Placido. He was extremely knowledgeable, straightforward about pricing, professional, and personable. He explained everything clearly, answered all my questions, and made the phone-buying process easy, honest, and completely stress-free.
  • RM
    Raymond San Migel
    Jan 2, 2026
    5.0
    So I highly recommend this store to everyone. Placido was able to answer all of my questions and was very professional. He helped me find a phone that was perfect for me. I will be returning to this store for all my cellular needs. If you haven't been here, then you should definitely swing by and get hooked up with the best service in town.
  • JR
    Jonathan Romo
    Jan 1, 2026
    5.0
    Walked in and was greeted by Mr. Placido, nothing but good things to say about my experience. Got exactly what I needed, and more. 10/10 service would recommend to anyone that’s looking for the deals, without have to waste the whole day away.
  • AV
    Ashley Vandagriff
    Dec 16, 2025
    5.0
    Placido was absolutely the best. He made my time at Verizon very easy and the thoroughly explained everything. I will be back to this store and I would highly recommend asking for placido
  • CB
    Camryn beddow
    Dec 8, 2025
    5.0
    Peter was truly great! I came knowing and exactly what i wanted and he helped me get it and more! He made sure i got the best deals.

Frequently Asked Questions About Verizon

What types of wireless devices can I upgrade at the Verizon store in Taylor?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-compatible devices at the Taylor Verizon store.

Does the Verizon store in Taylor require appointments for in-store service?

No, appointments are not required, but you can call to make one if you prefer.