Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Taylor’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
355 reviews
5 stars
307
4 stars
15
3 stars3
2 stars4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Nick, Barry, and Placido.
Sales Experience
Customers reported positive experiences with the sales process, noting that staff were not pushy and focused on finding the best options for their needs.
Store Environment
Some reviews mentioned a lack of inventory and cleanliness issues within the store, suggesting a need for improvement in this area.
Technical Assistance
Several customers appreciated the assistance provided in setting up devices and transferring data, with specific mentions of staff going above and beyond.
Mixed Experiences
While many reviews were positive, there were also complaints about poor customer service and negative interactions with certain employees.
- DBDestrie BogardNov 16, 20255.0Peter was amazing. I came in with a problem due to switching from vverizon to atnt , realizing this mistake I tried switching back to verizon however it was a complete nightmare I came into the taylor location and Peter quickly fixed my issue and now I'm back to verizon . Would highly recommend Peter if you visit this location!!
- BKBruce KylesNov 14, 20255.0Nick took great care of me today! I typically go to best buy but decided to go into Verizon, I'm happy I did! Nick took his time to delete the viruses off of my phone, and fix it. After he fixed my phone, I decided to upgrade my phone and buy a tablet. He took his time to set me up, transfer my data, and show me how to use everything. I recommend seeing Nick for your Verizon needs!
- ACAva CavazosNov 9, 20255.0Peter did a great job upgrading our phone. We came in he answered all our questions and was able to transfer all of our information , he also saved us money by discovering a billing situation and then resolving it for us . I would recommend Peter if you visit 5his location!
- NTNorma TomasekNov 8, 20255.0Peter helped us out tremendously, he saved us a lot of money and answered all of our questions, we only come to this Verizon store because of the excellent service we always receive would highly recommend asking for Peter if you are coming for a phone upgrade!
- PMPeggy MoerbeNov 8, 20255.0Nick was perfect. I switched my phones over from pure talk. He made the process very simple and easy for me. He got all my information from my old phone to my new phone. I recommend seeing him if you want good service! Thanks again for all your help Nick!
Frequently Asked Questions About Verizon
What types of wireless devices can I upgrade at the Verizon store in Taylor?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon-compatible devices at the Taylor Verizon store.
Does the Verizon store in Taylor require appointments for in-store service?
No, appointments are not required, but you can call to make one if you prefer.
What are the store hours for the Verizon location at 1903 N Main St, Taylor?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods are accepted at the Verizon Taylor store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Can I pick up my online Verizon order at the Taylor store?
Yes, the store offers both in-store and curbside pickup options.
What Verizon services are offered at the Taylor Cellular Sales store?
Services include wireless plans, prepaid wireless, Hum Smart Car, home phone, home internet, mobile hotspot, and more.
Are there dining options near the Verizon store in Taylor for before or after my visit?
Yes, nearby restaurants include Mas Fajitas (Taylor), Szechuan Chinese Restaurant, and Dairy Queen for a variety of dining choices.
What nearby hotels can I stay at if visiting the Verizon store in Taylor?
Nearby accommodations include Knights Inn and Suites Taylor Village and Taylor Village Inn and Suites.
Where can I find automotive services close to the Verizon store in Taylor?
Automotive services nearby include Strickland Brothers 10 Minute Oil Change, Taylor Lube Center, and MG Tires.
How can I contact the Verizon store in Taylor for customer service?
You can call them at +1 512-309-4597 or email CustomerService@cellularsales.com for assistance.