Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Sunset Valley for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
295 reviews
5 stars
140
4 stars
45
3 stars
18
2 stars
18
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praised helpful and knowledgeable employees, others reported rude and unhelpful service.
Staff Knowledge
Several reviews highlighted the staff's technical knowledge and ability to assist with complex issues, though there were instances of incompetence noted.
Wait Times
Customers frequently mentioned long wait times for service, even with appointments, leading to frustration.
Sales Practices
There are concerns about misleading sales practices, with some customers feeling deceived regarding promotions and plan changes.
Store Environment
The store is generally described as clean and well-staffed, but some customers noted a lack of acknowledgment upon entering.
- LLLorenzoJan 3, 20261.0So I switched from T-Mobile to Verizon cuz they did offer a better deal so I bought 5 iPhones and they asked me about 5 times if I want to pay for Verizon phone coverage i repeatedly said no every single time. I said I’m buying an apple phones. I’ll use AppleCare plus for my insurance so I get a phone I get a bill come to find out is $600 and guess who’s been charged $75 for every freaking phone that I got without my permission that’s gotta be against the law. I told him I was gonna file a lawsuit and press charges and see what my other options are I highly recommend you check your check before you get out of the store buying a phone and making sure that they did not add insurance because I know that you have a commission for selling insurance on a phonethey did me wrong so you better make sure they don’t do you wrong
- AMava modeloDec 18, 20255.0Mary and Jesus were amazing. Very kind. Making conversation. Will be back! If you’re shopping for new phone, ask for them!
- RBRebecca BendheimDec 8, 20255.0Jesus and Mary were very helpful with switching me to a new phone!
- AGAndrew GerlandSep 19, 20255.0I had such a great experience at the Verizon store on Brodie. Everyone I spoke with was very helpful, patient, and made the whole process of getting my new iPhone really easy. They took the time to clearly explain the costs so I fully understood everything before signing. The staff went above and beyond to answer my questions and make sure I left feeling confident with my new phone. It was a smooth and genuinely pleasant experience… thank you to the whole team!
- RRRyan ReedAug 19, 20255.0Very helpful staff.
Frequently Asked Questions About Verizon
What kind of products can I find at the Verizon store in Sunset Valley?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and various business cell phones, tablets, laptops, and mobile hotspots.
What are the Verizon store's hours of operation in Sunset Valley?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon Sunset Valley store offer delivery or in-store pickup options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at the Verizon store online?
Yes, you can schedule an in-store appointment online via their website or the My Verizon app.
What payment options are available at Verizon Sunset Valley?
They accept payment via check, debit card, mobile NFC, and do not require cash only payments.
Is the Verizon store in Sunset Valley accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking.
Which brands does Verizon Sunset Valley carry?
The store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL products.
Where can I find pet supplies near the Verizon Sunset Valley store?
PetSmart and Petshotel Sunset Valley, which offer pet supplies and services, are nearby and convenient to visit before or after your Verizon visit.
Are there dining options close to the Verizon store in Sunset Valley?
Yes, nearby restaurants include Dream Dinners, Crumbl Cookies, Dickey's Barbecue Pit, Tarka Indian Kitchen, Doc's Backyard Grill, and more, ideal for meals before or after shopping.
Are there other retail and entertainment options near Verizon Sunset Valley?
Yes, near the Verizon store you can find stores like Justice for clothing, Bricks & Minifigs for hobby shopping, and Austin Custom Winery for drinks, plus venues like The Brodie Homestead for events.