Business Details
2109 Highway 6, Sugar Land, TX
77478, United States
Certified by Verizon • Feb 22, 2026
(281) 313-6500
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/texas/sugar-land/sugar-land-store-285909
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Sugar Land for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.3
547 reviews
5 stars
253
4 stars
60
3 stars
31
2 stars
22
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees received praise for their helpfulness and professionalism, many customers reported rude and unhelpful service, particularly from management.
Billing Issues
Numerous complaints about billing discrepancies and poor handling of trade-ins and promotions, leading to frustration among customers.
Store Experience
Customers expressed dissatisfaction with long wait times and inadequate assistance, with some feeling ignored or treated poorly by staff.
Employee Knowledge
While some employees were noted for their expertise and helpfulness, others were criticized for a lack of knowledge and inability to resolve issues.
- AHAli Hits2 days ago5.0I had the best time today in Verizon. From the moment I walked in the door Jomana greeting me with upbeat energy and successfully helped me resolve my issue. Jomana has a great personality and she multitasked flawlessly. Definitely the highlight of my day so far! Thank you Jomana keep up the awesome work!!!
- KWKane WuJan 19, 20261.0Very poor customer service. Employees were not friendly or patient.
- AAAJan 11, 20261.0The worst experience, astronomical bills, then when you cancel you have to pay for ROUTER and all devices, normally you return the routers to the company at no cost!! They leave this part out!! I have to pay $1000 for two routers and a hotspot and on top of the $370 for two cell phones and 2 internet! They even kept charging me $40 each month for a phone I was cancelled when we first started services but only refunded me for 2 months of it… crooks. You should definitely go somewhere else for better service and less cost!!
- CLCelica LedesmaJan 3, 20265.0My partner and I came here to pick up our phone as well as update our plan and we received phenomenal customer service from Leyshla. I'm not sure how to spell their name but they made the process very smooth and timely. It did not take too long to set up our new device and Leyshla made sure to check in with us as we waited. We had a great experience at this location due to Leyshla's friendly service.
- CPCarlos PerezDec 21, 20255.0This store is conveniently located. The staff has always been helpful to me. This last visit, EJ helped me. He was extremely helpful and even found some additional discounts for my account that I was not able to find. Employees like TJ are one of the reasons why I keep being a Verizon customer for over 20yrs. Thank you TJ for helping me and Thank you Verizon for providing great service.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Sugar Land, TX?
The Verizon store in Sugar Land is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What are the available ways to purchase products from Verizon Sugar Land?
You can shop online with options for in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Which brands of smartphones does the Verizon Sugar Land store offer?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including devices like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an appointment before visiting the Verizon store in Sugar Land?
Yes, you can schedule an in-store appointment online or through the My Verizon app to ensure a convenient visit.
What types of business products are available at Verizon Sugar Land?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops tailored for business needs.
What payment methods does Verizon Sugar Land accept?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash-only payments.
Does Verizon Sugar Land provide free Wi-Fi in the store?
Yes, Verizon Sugar Land offers free Wi-Fi for customers inside the store.
What nearby places can I visit before or after shopping at Verizon Sugar Land?
Nearby, you can visit Bath & Body Works for beauty products or Victoria's Secret & PINK for clothing and lingerie, making it convenient for additional shopping trips.
Are there any nearby restaurants or cafes around Verizon Sugar Land for dining options?
Yes, nearby dining options include BJ's Restaurant & Brewhouse and BJsSugarland, where you can enjoy American cuisine and relax before or after your visit to Verizon.
How can nearby transit or financial services facilitate my visit to Verizon Sugar Land?
Nearby financial services like PNC Bank and TDECU Sugar Land provide convenient banking options, and the location is accessible, making it easy to combine errands during your visit.
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Certified February 22, 2026Yext Knowledge Graph
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