This Best buy location has still to come long way for better customer service. Apparently they have 1 expert for speaker wire abd home theater system. So you better call them before you visit the store. I had similar experience earlier where appliance specialist was in too much hurry and recommended appliance without putting any efforts.
GS
g s
Feb 23, 2026
1.0
Well my wife decided to purchase a laptop there and we went a spend 2 hours at that store today. We'll finally got some body not Ready that helpful finally after 1 and half hours the gentleman finally found the laptop that she wanted to buy for her sister. And I did not have my best by Card but I have did this before no problem !!! Not today the gentleman kept telling me no account under my name with all my information and I said you know after o and hour he couldn't get it done. So I guessing the department manager came over and he couldn't get it to work . Don't know if they knew how o what and the finally told to call someone. Aad I said you that card is a best buy card. YET THE SO CALL MANGER TOLD ME IT WASN'T THEY PROBLEM. AND I SAID YES IT IS . AND he SAID NO . And i said YOU THE CUSTOMER IS RIGHT. AND HE LAUGHED AT ME . AND I JUST DONT SAY THAT TO ME OR SMILE AT ME SO HE STIRRED AT ME WITH NO EXPECTATIONS AND I STIRRED BACK. AND I SAID YOU JUST CANCEL MY ACCOUNT HE DON'T SAY SO I walk away and and my wife just paid for it and that I did not like. And I looked back at him and just smiled. So I will never set foot in that store again if that is the BEST THEY CAN DO I AM DONE . HOPE THIS HELP SOME PEOPLE WITH THAT STORE. AND THEY NEED TRAINED PEOPLE THESE GUYS ARE NOT . I DONT THINK THEY EVEN HAD A MANGER? O by the way I had a 5 or 6 thousand dollar available. They want get a penny of it.
GERALD STANLEY. (⌒0⌒)/~~
THANK GUY'S 😊 FOR BEING SO SMART!!
VA
V A
Feb 15, 2026
1.0
Went there to buy camera, wasted 40 minutes as NOBODY helped me to buy it. I have asked 3 times other employees to help me to find right person to sell this camera, but no success....
Not surprised, why majority of the consumers prefer Amazon over BB.
SM
Stephanie Malek
Feb 14, 2026
1.0
I have been shopping at Best Buy for many years. Purchased all of our TV’s and appliances there. I will never go back after my recent experience. What happened to this company??
UU
Up2NoGood2
Feb 14, 2026
1.0
Never coming back here, I was ready to spend a couple grand on some computer stuff today for my Mom and I was ignored at the counter for 20 minutes by multiple associates on the morning of 2-24-26 and the GM didn't care and pretty much told me tough luck. Very trashy! No class! Can't even be greeted... lol
What types of products can I find at Best Buy in Sugar Land?
You can shop for TVs, computers, appliances, cameras, phones, home electronics, and more at this Best Buy location.
What are the opening hours of Best Buy in Sugar Land?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Sugar Land offer curbside pickup?
Yes, Best Buy offers curbside pickup service for customers.
Can I get repair services for my electronics at Best Buy Sugar Land?
Yes, Best Buy provides service and repair support for electronics at this location.
Does this Best Buy location accept debit cards and checks as payment?
Yes, Best Buy Sugar Land accepts debit cards and checks for payments.
Is in-store shopping available at Best Buy in Sugar Land?
Yes, customers can shop inside the store at this Best Buy location.
Are there any nearby electronics or appliance stores around Best Buy Sugar Land?
Yes, near Best Buy you can find Sara Appliance & Electronics as another appliance and electronics retail store.
What nearby places of interest could I visit before or after shopping at Best Buy in Sugar Land?
You might want to visit the Smoothie Factory for a refreshing drink or At Home for furniture and home goods, both located near Best Buy.
Where can I find expert tech support near Best Buy Sugar Land?
Geek Squad, the expert tech support and repair service, is located nearby Best Buy for your convenience.
How can nearby medical and health facilities complement a visit to Best Buy Sugar Land?
If you need health services before or after your shopping, several facilities like PAM Health Rehabilitation Hospital and Sugar Land Surgical Hospital are close by.
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