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Apple First Colony Mall

3.7
(1650 reviews)

Business Details

16535 Southwest Freeway, Sugar Land, TX
77479, United States
(281) 269-3410
https://www.apple.com/retail/firstcolonymall

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple First Colony Mall
16535 Southwest Freeway, Sugar Land, TX
77479, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.7
1,650 reviews
5 stars
866
4 stars
250
3 stars
113
2 stars
79
1 star
342
  • CR
    Clarissa Anne Roe
    1 day ago
    5.0
    Fredrick was super helpful with our purchase! Very friendly and knowledgeable
  • AS
    Ahmed Shahriar
    1 day ago
    1.0
    Dont get your repairs done from here. I had water damage in my iPhone literally the day after I got my battery replaced from this store.
  • HS
    helen salazar
    Apr 7, 2026
    1.0
    Id give it zero stars if i could!! Worst customer service in the world! The amount of racism experienced was staggering! Spent since 10am until close just to get an upgrade and get info transferred. Heard every excuse that they could not help. Refused to allow me to use my apple care to fix the old phone and kept making me go back and forth from tmobile to their store just to get help! Asked for Spanish speaking to a worker and she denied she spoke it and then went straight to someone else speaking Spanish. I dont understand why its so difficult to give good customer service. Something that should of taken less than 1 hr cost me a whole day of work. I feel robbed and frustrated at the type of employees apple hires. Why pay apple care when its refused to you. Also trued to lie saying tmobile had me freezed when tmobile states that doesnt exist! Just completely flabbergasted!! DO NOT GO TO THIS STORE!!
  • JJ
    Jamie
    Mar 22, 2026
    1.0
    It’s sad that you guys are all about money. Finally someone helped us and sent us another phone. You guys could’ve checked the phone out more. It’s all about money to you guys and it’s sad.
  • NB
    Nam “Jonathan” Bui
    Mar 12, 2026
    1.0
    This is the absolute worst store to use for any service. I would gladly drive an extra hour to any other store. They took my phone in for service and what was supposed to be an hour repair turned into a month. This all while no communication or updates from the site.

Frequently Asked Questions About Apple First Colony Mall

What products and services can I find at the Apple Store First Colony Mall?

You can shop for iPhone, Mac, Apple Watch, iPad, and more. Specialists are available to answer your questions and help you get set up. Technical support is offered at the Genius Bar.

What are the regular operating hours for Apple Store First Colony Mall?

The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Apple First Colony Mall

This information is certified by Apple First Colony Mall and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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