Verizon

Reviews

• JZ

  jorge zelaya

  Dec 20, 2025
  1.0
  This store and the staff are a joke. I was told there was a product available for me to purchase after spending an hour and half they gave me the runaround claiming the device couldn’t be taken out the system because of an error. They also lied and said no one has the device in the area and if they could just ship to which i said no. The manager didn’t even acknowledge the fact i was there waiting. They saw my frustration and laughed. I recommend you not to shop at this store and go somewhere else. If i could give this place zero stars i would.
• JL

  J L

  Dec 12, 2025
  1.0
  Generally speaking this place is slow, however I wanted to give them a chance after suffering a tremendous loss! The associates inside were aggressive in defense of their contract con. I.E. if you have to cancel the service, they will bill you for whats left on any devices, and then just steal the remainder of credit you had from any trade ins. To be clear the defense used was... everybody else does it. Which was a lie and certainly was the worst value I've received from any phone provider. The associate pushed me on to management, as if to waste more of my day with the same fallacy, appeal to majority! As a final appeal to get the last word in a failed argument! The associate used a crystal ball, I presume, and told me that all this was explained to me when I signed on.! Needless to say..had the association explained to me that they were going to steal from me in the event of a crisis...no, I wouldn't have signed on! Sign on with Verizon however, just beware places like this can and have caused homelessness!
• DB

  Devine Bodytreats

  Dec 10, 2025
  1.0
  Black dude with low cut was very rude & nasty attitude. His demeanor was non chalant wasn’t helpful at all!!. I went when they first opened up wayy too early to already have a messed up attitude is insane. Wasted my time & gas going up there
• JC

  Johnny C.

  Dec 1, 2025
  1.0
  Came for a simple upgrade but staff are not helpful and take a long time to complete normal phone swaps.
• BS

  Brian Schwinger

  Nov 25, 2025
  1.0
  Took employee two hours to do a phone plan setup and to transfer phone data from one phone to another (which shouldve took up to 10 minutes max) while repeatedly leaving over and over again and going in the back with all other employees for unknown reasons all at the same time. Repeatedly had to ask someone in charge of the floor to bring the person back out and wasted hours of a day i took work to help my 84 year old grandmother get her new phone.

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