Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Spring, TX 77386
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
230 reviews
5 stars
190
4 stars
10
3 stars2
2 stars
5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Brandon, Ashley, and Gabriela for their exceptional service.
Negative Experiences
Several reviews mentioned poor customer service experiences, including rudeness from staff and issues with billing and promotions, leading to frustration among customers.
Store Operations
Customers reported issues with store hours and accessibility, including instances of the store being closed during posted hours and staff being unavailable to assist.
Product Knowledge
While some staff were noted for their knowledge and ability to assist with technical issues, others were criticized for providing incorrect information or failing to resolve customer problems.
Overall Satisfaction
Despite some negative feedback, many customers expressed satisfaction with their experiences, particularly at specific locations, indicating a mixed overall performance.
- JWJacquelin WitsellNov 25, 20255.0I was greeted and assisted as soon as I walked in the door. Everything I needed to do for this project was done professionally, courteously and efficiently.
- MMMik MikNov 1, 20255.0Quality help, great prices & cool vibes.
- MSMatt SimpsonOct 31, 20251.0If you have “Verizon” stamped on your building sign you should probably help Verizon customers. Telling me you’re not a Verizon store is just passing the buck as the other Russell store down the street was able to help me. This particular location has turned me away multiple times.
- YCYanneli CortezSep 22, 20255.0Isaiah did a really good job helping my husband with his Internet!
- AHAshley HallSep 14, 20255.0Extremely helpful and kind!
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Verizon at 3466 Discovery Creek Blvd offer?
Russell Cellular Verizon offers Verizon, Samsung, Google, Apple, Motorola, and LG products including smartphones, tablets, accessories, and smartwatches.
What are the operating hours for Verizon in Spring, TX?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does this Verizon location offer in-store pickup services?
Yes, this Verizon authorized retailer offers in-store pickup services for purchases.
What payment methods are accepted at this Verizon location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I schedule an appointment or access services via an app for Verizon in Spring, TX?
You can schedule services using the My Verizon app available on the Apple App Store or access quick links via https://m.vzw.com/naR38wFT?locationcode=Q613001.
What is the contact email for customer inquiries at this Verizon store?
You can reach the store via email at spring1.tx@russellcellular.com.
Where is the Verizon authorized retailer located in Spring, TX?
The store is located at 3466 Discovery Creek Blvd, Ste 100, Spring, TX 77386, USA.
What nearby restaurants can I visit when I come to Verizon at Discovery Creek Blvd?
Nearby dining options include Panda Express for quick Chinese food, The Republic Grille for American and barbecue fare, MOD Pizza for fast casual pizza, and Bao’s Cafe for Chinese and cafe-style meals.
Are there any nearby places to relax or get refreshments near Verizon at Discovery Creek Blvd?
Yes, you can visit R&B Tea Spring for coffee, bubble tea, and smoothies or One Stop Nutrition for smoothies, vitamins, and supplements.
Which nearby services or shops might be useful to visit along with Verizon?
Nearby places include Robichau’s Jewelry, Twin Liquors for wine and spirits, Longhorn Appliance Solutions for appliances, and various medical services like Genesis Medical Group and Spring Oral Surgery & Dental Implant Center.