Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Spring, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
778 reviews
5 stars
725
4 stars
32
3 stars4
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sammy, Christian, and Ahmed.
Product Knowledge
Several reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options.
Efficiency
Customers frequently noted quick and efficient service, with many being able to complete transactions in a timely manner.
Mixed Experiences
While many reviews were positive, some customers reported issues with misleading information regarding billing and service coverage.
Store Environment
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
- JIJorge Ibanez1 day ago4.0Muy buen servicio la verdad te ayudan en todo lugar muy limpio
- JAJames Archie5 days ago1.0My experience started off fine, but quickly went downhill. The rep assured me over the phone that they had the exact color I wanted in stock, so I made the trip to the store. When it was time to activate the new phone, turns out they didn’t have it after all—only one color was available, and it wasn’t the one I asked for. When I expressed my disappointment, the employee actually said, “It doesn’t matter, you’re just going to put a case on it anyway.” I politely said I’d rather come back another day when my color was in stock. Instead of leaving it at that, I was told they wouldn’t bother ordering one for me without a deposit because “it would be a waste of their time.” I never asked anyone to hold a phone for me, and that comment was completely unnecessary and rude. In the end I went ahead with the upgrade just to get out of there, only to discover later that they had changed my plan without clearly explaining it. They insisted it would only affect my Disney+ bundle, but it actually canceled my Apple Music subscription too. Now I’m stuck on a new plan because my old one is no longer offered by Verizon. I visited a different Verizon location the same day and was treated completely differently—helpful, patient, and professional. I had a great experience at this same store a couple of years ago when I got my previous phone, but it’s clearly under new management now. Overall, the customer service and communication at this location was shockingly poor. I will not be returning and cannot recommend anyone else go there.
- AGAj GarciaNov 10, 20255.0Ridah was amazing today helping us navigate switching companies. She made it super easy and ensured we were saving more with Verizon. Would recommend this location again.
- UUuche UchegbuNov 1, 20255.0Sammy was excellent. Pays attention and makes sure you are satisfied
- RIRobert IrizarryOct 29, 20255.0I had a rather complicated situation, but Adnan made it so much clearer! The staff here are of great help, they will explore options for you and explain how everything works. He took the time to dig through many alternatives to my problem, and he explained the differences between them very clear. Just walk into their store, even if you’re not sure. They will make sure to solve your issues and be a satisfied customer!
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the 481 Sawdust Rd location in Spring, TX?
Verizon offers smartphones, iPhones, iPads, tablets, Apple Watches, Fios, unlimited wireless plans, monthly discounts, and more at their Spring, TX store.
What are the store hours for Verizon at 481 Sawdust Rd?
The store is open Monday through Saturday from 10:00 AM to 7:30 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does this Verizon store provide in-store pickup and curbside pickup options?
Yes, the store offers both in-store pickup and curbside pickup services for customer convenience.
What forms of payment are accepted at the Verizon Spring, TX store?
They accept American Express, Cash, Discover, MasterCard, and Visa cards, along with debit cards and mobile NFC payments.
Is the Verizon store at 481 Sawdust Rd wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does Verizon at this location require appointments for in-store shopping or services?
No, appointments are not required. Customers can visit the store anytime during business hours without an appointment.
How can customers contact the Verizon store at 481 Sawdust Rd?
Customers can call the store at +1 281-767-7006 or email stores@yourwirelessinc.com for inquiries.
What nearby places can I visit before or after shopping at Verizon?
You can visit nearby locations such as RadioShack for electronics, FedEx Office Print & Ship Center for shipping needs, or Walgreens for pharmacy and convenience items.
Are there any nearby dining options close to Verizon at 481 Sawdust Rd?
Yes, nearby dining includes Korean at Yori Wow, sushi at Kobe Japanese Grill and Sushi, Thai at Zato Thai Restaurant, and casual spots like Wendy's and Pit Master Bar-B-Que.
Are there entertainment or recreational facilities near the Verizon store?
Yes, near Verizon you can enjoy The Game Preserve arcade and cafe or visit In-Step Dance Center for dance and performing arts activities.