Business Details
20530 Interstate 45, Spring, TX
77373, United States
Certified by Verizon • Feb 22, 2026
(281) 602-0624
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Spring, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
532 reviews
5 stars
381
4 stars
42
3 stars
17
2 stars
11
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several customers praised specific employees like Muhammad and Alex for their helpfulness and excellent service, while others reported poor experiences with staff who were unwelcoming or unhelpful.
Long Wait Times
Multiple reviews mentioned long wait times and understaffing, leading to frustration among customers who felt neglected or had to leave without assistance.
Hidden Fees
Customers expressed dissatisfaction with unexpected fees and lack of transparency regarding charges, particularly noting that the store is not a corporate Verizon location.
Mixed Experiences
While some customers had positive experiences and felt well taken care of, others reported significant issues with service quality and product handling, leading to a divide in overall satisfaction.
- MKMichele KirbowFeb 19, 20265.0I received excellent customer service. My request wasn't an easy one but they provided multiple solutions to choose from.
- DFDonmonique FaulksJan 10, 20261.0Didnt even greet me when I walked in but all eyes were on me for a good 10 minutes. Decided to just go to tmobile. Verizon aint ahit anyways.
- AGAndy GrinanJan 3, 20265.0Alex es un excelente trabajador.
- KMKrystal MonroeDec 27, 20255.0Alex is super amazing, great customer service. Very helpful. Went above and beyond . Was literally walking out the door and immediately Assisteded me, because he was a friendly face I that assisted me prior.
- EBErika BrinkDec 15, 20255.0I was having a really hard time with switching my number to another phone and Alex really helped me out with everything. He was very courteous and answered all my questions. Thank you Alex!
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Certified February 22, 2026Yext Knowledge Graph
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