I don't care what small or big issue I have with my electronics, Geek squad figures the problem and has it fixed in a timely manner!
LH
Lily Hollins
Jan 22, 2020
1.0
I’m rating this a one star because my computer was dropped off on Friday due to a minor issue and was supposed to be picked up Tuesday. I called Tuesday saying I would not be able to come until Wednesday morning. Once they answered they said it would be okay to pick it up Wednesday. Today is Wednesday and now my computer is still messed up, & they failed to tell me that YESTERDAY when i called. Now I’m having to completely reset the computer and do the job myself because they failed to mention it was still broken . Being A college student this is very inconvenient for me and this “squad” needs to work on communicating better with customers.
MS
Marcia Schorlemmer
Apr 30, 2018
5.0
Geek Squad is great help me with my laptop situation I will continue to use them in the future