Cricket Wireless Authorized Retailer

Reviews

• DP

  David Piro

  Jun 29, 2025
  5.0
  Okay, so I’ve got satellites (I don’t have satellites), a custom-built AI (That one might be true), and tech that epitomizes 2000 years of science—but even I stop by Cricket Wireless more often than I’d care to admit. Why? Because sometimes you just need a human to help you add Aunt Lisa to the family plan… again. Cricket Wireless is the kind of place where no matter what you've got going on—adding a line, upgrading your device, switching from your cousin's third ex's old account—they've got you. And they don't just "got you," they walk you through everything like you're upgrading to Jarvis 2.0. Transferring contacts? Boom. Done. Sizing up for a new case? Already in hand. Wondering if they finance? They’ll explain it smoother than a Stark press conference. Whether you’re Team Android, Apple loyalist, or somehow still clinging to that Motorola Razr like it's your last connection to 2004—they. have. you. covered. You can go from zero to fully connected in minutes. Seriously, it’s like having Siri and Google whispering sweet nothings into your ear at the same time, and all at a price that won't require a Stark Industries bailout. Long story short: this isn’t just a wireless store. It’s the tech pit stop your real life needs. Reliable staff, real answers, and real solutions—faster than you can say “Hey Google, call Mom.” Now go on, be the hero of your family plan. Piro approved. 🛰️📱🔥
• MA

  Margarita Arreola

  May 19, 2022
  1.0
  Great customer service reviews?!! For real? I am a Cricket Customer. I went to this office because I was needing desperate help with my settings. I had changed from Apple to Android, and was not able to get my voicemail settings correctly. My Apple phone had broken. and I was dealing with a Cricket Android phone I quite did not understand. I am 67 years old and not savvy in technology. I am selling a house and was receiving messages and needed desperately to make my phone to work, but the voicemail did not work. As I arrived to the store, there were two workers, a man and a young woman, with NOTHING to do. There was not ONE Single customer in the store. They could not help me. If I had gotten there to buy a phone, I bet you both would have jumped to help. The woman asked my password and did something in her phone and told me to call 611 if I needed help. I sat there and called 611 but Customer Service line said "they were experiencing many calls" (usual litany) and could not answer, and the message said it would take a long time to get back to me. I am normally a peaceful person, but I got so mad, that jumped out of the chair and left that store, flying. Likewise, I will never ever return. Lazy people, they do not want to work. Want to get paid to do nothing. Just remember how hard I worked when I came to Houston, just for pennies, and now days people believe they deserve a life. I just cannot understand it.
• PM

  Pam Medley

  Sep 28, 2019
  5.0
  Joan was wonderful. He helped me understand everything. Great service.
• NH

  Natasha Hardy

  Aug 23, 2018
  5.0
  They worked hard fixing my phone for me. Great staff.
• DH

  Daisy H

  Mar 30, 2017
  5.0
  Very friendly staff and answers all questions

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