Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Spring store today.
Location
Hours
Reviews
4.2
149 reviews
5 stars
115
4 stars
3
3 stars
5
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff like Sarmad, others reported rude behavior and unprofessionalism from certain employees.
Pricing Issues
Several customers expressed concerns about misleading pricing and overcharging practices, leading to dissatisfaction with their purchases.
Store Management
The store has received both positive and negative comments regarding management, with some reviews highlighting improvements under new management, while others criticized the integrity and professionalism of staff.
Product Knowledge
There are reports of staff lacking knowledge about products and services, which negatively impacted customer experiences.
- SRShauna RibnikarDec 10, 20251.0Went in to buy a phone and the salesman seemed nice and started out being helpful. However 5 minutes in he received a personal phone call ( not an emergency judging by his side of the conversation that we heard) and proceeded to ignore us until we walked out. Very unprofessional. Do not recommend this location.
- JBJay BeeDec 3, 20255.0Muhammad helped me alot, I was able to get a new phone for the same price the previous employee had quoted me for. I like this store because of the honesty and customer service. Thank you
- IHINES ELISA MARTINEZ HERNANDEZNov 18, 20251.0¡EL PEOR SERVICIO DE TELÉFONIA! Si ustedes piensan ir a este lugar piénselo dos veces, sus PRACTICAS COMERCIALES ENGAÑOSAS hacen que pagues más de lo que te dicen , pero gracias a Dios hay una LEY de protección del consumidor que nos protege de estas personas. Hay un muchacho alto, de barba y apariencia descuidada que se negó a darme su nombre a pesar de prestar un servicio y fue el que me vendió los teléfonos. Prometió darnos internet en casa y un reloj gratis, que al final terminamos pagando al ver el recibo, de una manera desleal te vende las cosas aprovechándose de la ignorancia de las personas y se hace pasar por ti al contratar un servicio por línea lo que es un DELITO, personas como él no deberían estar al frente de un negocio que debería ser honesto. Gente latina no se dejen engañar por una persona como esta, me trató súper mal amenazándome de sacarme de su tienda, aún siendo yo una mujer se portó muy agresivo, y se escudó diciendo que se firmó un contrato pero olvida que los contratos son nulos cuando hay un DOLO y de manera honerosa un engaño. POR FAVOR NO SE DEJEN ENGAÑAR!!!
- MBMayra BlancoOct 30, 20255.0Cedric is an amazing sales representative. My phone was water damaged and had to get a new phone in Mexico. Due to some technical issues he had to go out of his way to get it fix. I felt like a very valuable customer . He went above and beyond. Thank you for your patience and dedication. Truly appreciate it
- VTVictor TintOct 8, 20251.0Mal servicio y te engañan con los precios, pagué por un plan de 100 y la muchacha me puso el de 130 me di cuenta hasta el mes siguiente cuando me llegó el cobro
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What cell phone plans does Cricket Wireless Authorized Retailer in Spring offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Spring, TX?
It is located at 202 Sawdust Rd, Spring, TX 77380, USA.
What are the operating hours for Cricket Wireless Authorized Retailer in Spring?
They are open Monday to Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM.
When did Cricket Wireless Authorized Retailer in Spring open?
The store opened on March 30, 2023.
Does Cricket Wireless Authorized Retailer in Spring have an online presence?
Yes, they have a website and social media including Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube (CricketNation).
Can customers get prepaid SIM cards and 5G service at this store?
Yes, the store offers prepaid phone plans and 5G services as part of their product offerings.
What are some nearby places customers might visit when coming to Cricket Wireless Authorized Retailer at 202 Sawdust Rd?
Nearby places include Hair Expressions (hair salon), ACE Cash Express (financial services), Panaderia Estrella (bakery and restaurant), Woodland Art and Frame (art gallery), and Houston Shoe Hospital (shoe repair).
How can nearby Hair Expressions hair salon complement a visit to Cricket Wireless?
Customers can get a haircut at Hair Expressions and then conveniently visit Cricket Wireless for a new phone or an updated mobile plan nearby.
Are there dining options near Cricket Wireless Authorized Retailer for customers?
Yes, Panaderia Estrella is a nearby bakery and restaurant where customers can enjoy food before or after their visit.
Can customers handle financial services near the Cricket Wireless store?
Yes, ACE Cash Express provides financial advising and installment loans close by, offering convenience for customers managing their finances along with phone services.