Business Details
1015 Highway 96 Bypass, Silsbee, TX
77656, United States
Certified by Verizon • Feb 22, 2026
(409) 386-2400
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/silsbee-tx
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Silsbee, TX 77656
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
302 reviews
5 stars
237
4 stars
27
3 stars
11
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Logan, Bree, and Angela.
Positive Experiences
Numerous reviews highlighted enjoyable experiences, with customers expressing satisfaction with their phone purchases and the overall service.
Negative Incidents
Some customers reported negative experiences, particularly with a few employees who were perceived as rude or unhelpful, leading to frustration.
Efficiency
Several reviews noted quick service and efficient problem resolution, with customers appreciating the speed of assistance during their visits.
- DFDajance FairJan 16, 20265.0I absolutely love this location. Everyone in here is so friendly so helpful. I recommend anyone in town to stop by this location. If you’re looking to start service with Verizon they helped me out with everything I needed today. Thank you so much. I’m happy with my new phone.❤️❤️
- JLJustin LangtonDec 11, 20255.0Very great experience. Super nice and thoughtful.
- RFRoy FordNov 4, 20255.0Tabatha was very helpful and got me on my way quickly
- ANAlan NoffsingerSep 29, 20255.0Miss Pell was great and and understood my needs! She provided excellent service and got everything done as quickly as possible!
- TRTammy ReevesSep 24, 20255.0I visited this location on back to back days to address issues I had. Both times I was helped very patiently and effectively. For someone that's not super tech savvy, this was a blessing. Visit this store for all your Verizon needs!
Frequently Asked Questions About Verizon
What types of products can I find at Russell Cellular in Silsbee, TX?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid services.
What are the store hours for Russell Cellular in Silsbee?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular in Silsbee offer in-store pickup?
Yes, in-store pickup is available for customers.
What payment methods does Russell Cellular accept?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Russell Cellular in Silsbee?
You can call them at +1 409-386-2400 or email silsbee.tx@russellcellular.com.
Is Russell Cellular in Silsbee associated with Verizon?
Yes, Russell Cellular is an independently owned and operated Verizon Authorized Retailer.
What services does Russell Cellular in Silsbee provide?
They provide wireless service, mobile service, home phone service, and home internet.
Are there any car dealerships near Russell Cellular in Silsbee?
Yes, nearby car dealerships include Happy Kia, Kyle's Auto Sales, Donalson Chevrolet Buick GMC, and Donalson Cadillac.
What entertainment or shopping options are close to Russell Cellular in Silsbee?
Nearby you can find GameStop for video games and toys, Shoe Dept. for footwear and fashion, and Subway for quick dining.
Is public transportation or rental services available near Russell Cellular?
Enterprise Rent-A-Car is nearby, providing car rental options for customers who may need transportation.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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