Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Sherman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
349 reviews
5 stars
204
4 stars
44
3 stars
26
2 stars
18
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for rudeness and lack of assistance.
Sales Experience
Customers reported issues with sales practices, including problems with fraudulent transactions and lack of support for account issues.
Wait Times
Many customers experienced long wait times in-store, leading to frustration and dissatisfaction.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were noted as lacking understanding of plans and promotions.
Overall Satisfaction
Overall customer satisfaction varied widely, with some expressing loyalty to Verizon while others indicated plans to switch providers due to negative experiences.
- GBGina BellOct 22, 20251.0Went there to get help after wasting 2 hours the night before and 45 minutes the next day to be told by one of their workers in the store that they didn’t do customer service only sales while she literally looked like she rolled out of bed to the store. She was to busy playing on her personal phone trying to get signed in to an app. Worse service ever left there even more upset. The store was not busy…Still no attempt to help just st dial this number. Come on Verizon do better. . Love the response back from the owner… sorry but I have no future plans of going back there again after how horrible I was treated. I also reported to Verizon how awful your employee treated me.
- JGJavier GarciaOct 21, 20251.0I went in with my Mom to get her phone either fixed or replaced and they told me they couldn't do it at that store so they sent me to Frisco's Samsung store so they could fix it or replaced it I was told the part wouldn't arrive within a week so that wasn't going to work for my Mom since she has my Dad in a nursing home and always have to be on the lookout if they call. So Samsung sends me to the Verizon in Frisco and they took care of replacing a new phone for my Mom so I get it in the mail and take it to the store so they can activate the phone and sure enough they can't do that either they tell me that the store in Frisco has to do it and all they did was turn the WiFi on and go through the activation process and sure enough worked talk about a drive and a hassle in just 2 days thank God I was off work and was able to help my Mom!
- GJGavyn JammeSep 11, 20255.0They were super helpful and helped me get the phone I had been wanting for years now with no hiccups. Hunter was amazing and definitely would recommend people going there and having her help y'all set up a line or upgrade your phone. They are definitely worth checking out.
- MLMatthew LangworthyJun 18, 20255.0Isaiah was professional, knowledgeable, and efficient in assisting us today. ...
- MWMike WalkerJun 12, 20251.0Today I had the misfortune of picking up a phone, that I bought from a Verizon Corporate customer service representative, at the Sherman, TX Verizon store. The sales girl that confronted me upon entering was initially pleasant but as soon as I told her I only needed to pick up a pre-paid phone she became instantly rude and abrupt. I had some questions but she shoved the bag with the phone to me, told me to have a good day and scurried to the back of the store. I'm assuming that no sales commission exists for pre-paid phone pickups. I'll never again visit that store. I highly recommend purchasing phones from the corporate, knowledgeable customer service representatives and having the phone delivered. Best way to avoid dealing with angry louts.
Frequently Asked Questions About Verizon
Where is the Verizon store in Sherman located?
The Verizon store is located at 3113 N Us Hwy 75, Sherman, TX 75090.
What are the Verizon store's hours of operation in Sherman?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones can I find at the Sherman Verizon store?
You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Sherman Verizon store offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Sherman Verizon store?
You can schedule an in-store appointment online or use the My Verizon app to book your visit.
What services does the Verizon store in Sherman provide?
The store provides mobile plans, wireless internet plans, and voice plans along with business cell phones, tablets, hotspots, and laptops.
Can I pay with debit card or mobile NFC at the Sherman Verizon store?
Yes, the store accepts payments via debit cards and mobile NFC among other methods, and does not require cash only.
Are there restaurants near the Verizon store where I can eat before or after my visit?
Yes, nearby restaurants include RibCrib BBQ - Sherman, Jimmy John's, The Catch seafood restaurant, Catfish King, and Popeyes Louisiana Kitchen.
What nearby services can complement my visit to the Verizon store in Sherman?
You can also find healthcare services like Areli Medical Devices, My Sherman Dentist, and Stanton Optical, making it convenient for combined errands.
Are there any retail or convenience stores near the Sherman Verizon store?
Yes, nearby retail stores include ALDI supermarket, Tractor Supply Co., Boot Barn clothing, and convenience stores like Lone Star Food Stores and gas stations such as Shell and Valero.