Visit our store at Sherman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and lack of knowledge.
Sales Experience
Several customers reported negative experiences related to sales practices, including issues with fraudulent transactions and lack of assistance with account problems.
Wait Times
Many customers expressed frustration with long wait times in-store, indicating that service could be more efficient.
Product Knowledge
While some staff members are noted for their expertise, others were described as lacking knowledge about products and services.
Overall Satisfaction
Overall, customer satisfaction varies widely, with some praising the store for excellent service while others express significant dissatisfaction.
DS
Deletra Smith
4 days ago
1.0
The worst company ever and going into the store to receive help is not even possible…
CT
Christian Tolbert
Jan 22, 2026
5.0
Quick and speedy service.
DC
Daniel Cruz
Dec 6, 2025
4.0
John was very helpful
GB
Gina Bell
Oct 22, 2025
1.0
Went there to get help after wasting 2 hours the night before and 45 minutes the next day to be told by one of their workers in the store that they didn’t do customer service only sales while she literally looked like she rolled out of bed to the store. She was to busy playing on her personal phone trying to get signed in to an app. Worse service ever left there even more upset. The store was not busy…Still no attempt to help just st dial this number. Come on Verizon do better. .
Love the response back from the owner… sorry but I have no future plans of going back there again after how horrible I was treated. I also reported to Verizon how awful your employee treated me.
JG
Javier Garcia
Oct 21, 2025
1.0
I went in with my Mom to get her phone either fixed or replaced and they told me they couldn't do it at that store so they sent me to Frisco's Samsung store so they could fix it or replaced it I was told the part wouldn't arrive within a week so that wasn't going to work for my Mom since she has my Dad in a nursing home and always have to be on the lookout if they call. So Samsung sends me to the Verizon in Frisco and they took care of replacing a new phone for my Mom so I get it in the mail and take it to the store so they can activate the phone and sure enough they can't do that either they tell me that the store in Frisco has to do it and all they did was turn the WiFi on and go through the activation process and sure enough worked talk about a drive and a hassle in just 2 days thank God I was off work and was able to help my Mom!
The Verizon store is located at 3113 N Us Hwy 75, Sherman, TX 75090.
What are the Verizon store's hours of operation in Sherman?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What brands of smartphones can I find at the Sherman Verizon store?
You can find the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Sherman Verizon store offer in-store pickup and delivery options?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Sherman Verizon store?
You can schedule an in-store appointment online or use the My Verizon app to book your visit.
What services does the Verizon store in Sherman provide?
The store provides mobile plans, wireless internet plans, and voice plans along with business cell phones, tablets, hotspots, and laptops.
Can I pay with debit card or mobile NFC at the Sherman Verizon store?
Yes, the store accepts payments via debit cards and mobile NFC among other methods, and does not require cash only.
Are there restaurants near the Verizon store where I can eat before or after my visit?
Yes, nearby restaurants include RibCrib BBQ - Sherman, Jimmy John's, The Catch seafood restaurant, Catfish King, and Popeyes Louisiana Kitchen.
What nearby services can complement my visit to the Verizon store in Sherman?
You can also find healthcare services like Areli Medical Devices, My Sherman Dentist, and Stanton Optical, making it convenient for combined errands.
Are there any retail or convenience stores near the Sherman Verizon store?
Yes, nearby retail stores include ALDI supermarket, Tractor Supply Co., Boot Barn clothing, and convenience stores like Lone Star Food Stores and gas stations such as Shell and Valero.
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