Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,029 reviews
5 stars
1,059
4 stars
434
3 stars
225
2 stars
92
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude or unhelpful interactions.
Product Availability
Customers appreciated the variety and availability of products, but some expressed frustration over stock issues and the inability to fulfill online orders.
Geek Squad Performance
Experiences with Geek Squad were varied; some customers praised their efficiency and knowledge, while others reported poor service and unresolved issues.
Store Environment
The store was generally noted for its cleanliness and organization, although some customers mentioned difficulties in finding staff for assistance.
Delivery and Installation Issues
Several customers reported problems with delivery and installation services, including lack of communication and inadequate support during the process.
- SWStephen Webb4 days ago1.0Theres no need for an AI telephone system, cant a human just answer a phone? Been on hold for 61 minutes to talk to a human because the AI cant find my order
- SSSandra Sharp4 days ago1.0Store refuses to honor price on shelf because they forgot to do their price change. If it is marked on sale on the shelf the store should honor that. Very rude manager saying it wasn't their fault the price was not changed. Someone in that store is responsible for changing prices. The cashier even knew it was priced wrong and the manager still refused.
- TPThi PhamNov 10, 20254.0Staff didn't know a lot about what they were selling. A little rude as well.
- DPDana ParkerOct 22, 20255.0My first experience with the Geek Squad and I cannot say enough good things! Clay helped me along with others behind the scene! Thank you so much!
- CACaseyJones AlamOct 13, 20251.0This Best Buy always gives me issues and are so rude for no reason. I went today to see if I could return a phone case and IMMEDIATELY Denny at the front shook his head saying it wasn’t possible. He had no information on when I bought it, if I had a warranty or anything. He explained the policy and said after 15 days there’s nothing he can do but I can go get a receipt to check the date. I then explained it’s an otter box case with a warranty and he said I can get a proof of purchase receipt and reach out to otter box. I went to customer service and explained to the worker the situation and he was looking it up for me. Denny then rushed over to make sure that we were NOT being given a refund and said “yeah I already spoke to them over there” and started explaining the policy again. I was getting my receipt just as he instructed and he was acting like I was trying to trick someone else into giving me a refund. I don’t understand how people like Denny have customer service jobs and are so ignorant to common service standards.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Sherman, TX?
You can shop for TVs, computers, appliances, and more at Best Buy in Sherman, TX.
What are the regular store hours for Best Buy Sherman?
Best Buy Sherman is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Sherman offer in-store pickup and curbside pickup services?
Best Buy Sherman offers in-store pickup but does not provide curbside pickup services.
Can I get electronics repaired at Best Buy Sherman?
Yes, Best Buy Sherman provides service and repair for electronics through the Geek Squad.
Are appointments required for shopping or repair services at Best Buy Sherman?
No, appointments are not required for shopping or repair services at Best Buy Sherman.
Does Best Buy Sherman offer electronics recycling services?
Yes, electronics recycling is available at Best Buy Sherman.
What payment methods does Best Buy Sherman accept?
Best Buy Sherman accepts debit card payments and does not require cash only transactions.
Where can I find Geek Squad services near Best Buy Sherman?
Geek Squad services are located close to Best Buy Sherman, providing mobile phone, telecommunications, and computer repair support.
What nearby dining options are there close to Best Buy Sherman?
Near Best Buy Sherman, you can enjoy meals at Firehouse Subs, Taco Bell, KFC, Palio's Pizza Cafe, Chipotle Mexican Grill, and Crumbl - Sherman.
Which nearby stores can I visit for clothing and accessories around Best Buy Sherman?
Nearby clothing and accessory stores include T.J.Maxx, SKECHERS Warehouse Outlet, Catherines, Kay Jewelers, and Posh Little Pig boutique.