Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,050 reviews
5 stars
1,068
4 stars
437
3 stars
227
2 stars
91
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with the lack of specific items and the inability to try on certain products.
Geek Squad Experience
Experiences with Geek Squad varied widely; some customers praised their service, while others reported poor support and long wait times.
Store Environment
The store environment received positive remarks for cleanliness and organization, but some customers felt staff were unresponsive or too focused on personal conversations.
- RKRick Keeler3 days ago5.0I just get lost in this store! So many nice items, can't concentrate on on thing.
- PRPatrick ReedDec 22, 20251.0Went through an issue with a car radio install that took a few months awhile back and ended up having to file a claim (Best Buy was at fault). Talked with the GM at the time and was so nice and patient and did everything he could to help out. Went back in a few days ago to find out there is a new GM, Cannon? Canon? Not sure how to spell his name. Just know that it might be helpful for that young man to get a refresher course in customer service. Did not seem to care at all about the issue and either lied right to my face OR does not actually know the difference between his responsibility/authority as a GM and Best Buy’s legal team. Hopefully he was just having a bad day and this is not how he treats other customers. I do not look forward to having to shop at Best Buy in the future.
- SSSven SanburgDec 20, 20251.0This Store at best or Best Buy as a whole , does not back the products they sell. They conned me into buying their service plan for my second Lenovo, and still are trying to charge me for a device under factory warranty! Also Geek Squad rep and manager had the poorest attitudes I've encountered. DO NOT USE THEM!!!!! Their response is circular and does not allow me to respond effectively.
- CSCeleste SalinasDec 13, 20251.0Took my phone to Best Buy for a battery repair, where I was informed that my device would need to be sent to apple since my battery had started to expand, which makes sense, but that was almost 3 weeks ago!! I have not received any updates or information about my repair and it is next to impossible to get in contact with a person who actually works in the store instead of the service advisors who have little to no information either. I am very frustrated with this, I have contacted apple but since the repair was sent from Best Buy they are supposed to be receiving any updates and have given me nothing. I was supposed to receive a call from them the other day and I still haven't heard anything back, I took my phone here to save myself the drive to the Apple Store but I'm seeing now that I was better off going there. Don't waste your time.
- BJBilly JonesDec 10, 20251.0My parents went to Best Buy recently where they interacted with a man named Don. They were lied to about 10 percent off if approved for a credit card. I later found out it’s 10 percent back instead. Argument can be made that they should have read carefully but when someone purposely misleads you that’s essentially stealing and Best Buy corporation needs to take action if they want to be useful. Be warned they will lie since they see us as only numbers. Would rate zero if I could
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Sherman, TX?
You can shop for TVs, computers, appliances, and more at Best Buy in Sherman, TX.
What are the regular store hours for Best Buy Sherman?
Best Buy Sherman is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Sherman offer in-store pickup and curbside pickup services?
Best Buy Sherman offers in-store pickup but does not provide curbside pickup services.
Can I get electronics repaired at Best Buy Sherman?
Yes, Best Buy Sherman provides service and repair for electronics through the Geek Squad.
Are appointments required for shopping or repair services at Best Buy Sherman?
No, appointments are not required for shopping or repair services at Best Buy Sherman.
Does Best Buy Sherman offer electronics recycling services?
Yes, electronics recycling is available at Best Buy Sherman.
What payment methods does Best Buy Sherman accept?
Best Buy Sherman accepts debit card payments and does not require cash only transactions.
Where can I find Geek Squad services near Best Buy Sherman?
Geek Squad services are located close to Best Buy Sherman, providing mobile phone, telecommunications, and computer repair support.
What nearby dining options are there close to Best Buy Sherman?
Near Best Buy Sherman, you can enjoy meals at Firehouse Subs, Taco Bell, KFC, Palio's Pizza Cafe, Chipotle Mexican Grill, and Crumbl - Sherman.
Which nearby stores can I visit for clothing and accessories around Best Buy Sherman?
Nearby clothing and accessory stores include T.J.Maxx, SKECHERS Warehouse Outlet, Catherines, Kay Jewelers, and Posh Little Pig boutique.