Business Details
About
Electronics StoreDyson
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Dyson Service Center Shenandoah
19053 Interstate 45 S Ste B, Shenandoah, TX
77385, United States
Hours
Reviews
4.6
303 reviews
5 stars
265
4 stars
9
3 stars3
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and efficient service provided by staff, particularly highlighting individuals like Rachel and Howard for their professionalism and quick problem resolution.
Repair Efficiency
Customers frequently noted the quick turnaround for repairs, often being in and out within minutes, with many repairs completed at no charge under warranty.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including poor service, rude staff, and issues with warranty claims.
Product Knowledge
Staff were often described as knowledgeable about Dyson products, providing helpful tips and effective solutions for various issues.
- LMLetty Misek4 days ago5.0Friendly and professional. Quick service. Was in and out within a half hour on a weekday morning.
- DCD CookJan 2, 20262.0An aloof service attitude seems to match the Dyson brand. The service location is busy – that tells you something about the quality of the product. And the price for repairs seemed almost set to make it far more logical to just buy new. And they weren’t even really nice about it. So, we’ll buy new – just not Dyson.
- MTmelanie tuttleDec 20, 20251.0It was closed for good
- LMlillie marusikDec 10, 20255.0Rachel is THE BEST!!! So friendly and accommodating! The best service!!
- ZJZ hu JunDec 3, 20255.0Quickly identified the problem and promptly resolved it, helping us fix the Dyson vacuum cleaner that had been broken for a month. It was very efficient, professional, and excellent！
Frequently Asked Questions About Dyson Service Center Shenandoah
What products and services does Dyson Service Center Shenandoah offer?
It offers Cordless and Upright Vacuum Cleaners, Air Purifiers, Humidifiers, Hair Dryers, Hair Stylers, Lighting, and Hair Straighteners, along with repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers.
What are the regular business hours for Dyson Service Center Shenandoah?
The center is open Tuesday through Saturday from 9:00 AM to 5:30 PM and closed on Sundays and Mondays.
Do I need to make an appointment before visiting the Dyson Service Center Shenandoah?
No appointment is necessary; customers can walk in for help or purchases.
Where is Dyson Service Center Shenandoah located?
It is located at 19053 Interstate 45 S Ste B, Suite B, Shenandoah, TX 77385, United States.
What payment methods are accepted at Dyson Service Center Shenandoah?
They accept American Express, Android Pay, Apple Pay, Discover, MasterCard, and Visa.
How can I contact Dyson Service Center Shenandoah?
You can call them at +1 713-683-1612 or email at houston@dyson.com.
Does Dyson Service Center Shenandoah offer in-store shopping experiences?
Yes, in-store shopping is available for Dyson products and services.
What are the holiday hours for Dyson Service Center Shenandoah?
The center is closed on November 27, 2025, open 9 AM to 6:30 PM on November 28-29, 2025, and open 9 AM to 2 PM on December 1, 2025.
What nearby restaurants can I visit before or after my appointment at Dyson Service Center Shenandoah?
You can visit nearby restaurants such as Hooters, Paradise Grills, and El Bosque Mexican Restaurant for a meal.
Are there any pet-related places near Dyson Service Center Shenandoah?
Yes, Petland Woodlands (a pet store and adoption center) and Your Pets Vets Woodlands (a veterinarian and hospital) are nearby, making it convenient for pet owners to combine visits.
Is there a shopping center near Dyson Service Center Shenandoah where I can shop conveniently?
Yes, Portofino Plaza in Conroe, Texas is a nearby shopping center where you can shop before or after your visit.