Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Selma for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
442 reviews
5 stars
222
4 stars
49
3 stars
24
2 stars
23
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual employees for their helpfulness, many others reported rude behavior, lack of assistance, and unprofessionalism from staff.
Store Experience
Several reviews highlighted long wait times and poor management, with customers expressing frustration over being ignored or receiving inadequate help during their visits.
Product Issues
Customers frequently reported problems with phone activations, trade-ins, and billing, leading to dissatisfaction with the overall service provided by the store.
Staff Knowledge
Many reviews indicated that staff members lacked the necessary knowledge to assist customers effectively, resulting in unresolved issues and further frustration.
Positive Interactions
Despite the negative feedback, some customers shared positive experiences with specific employees who provided excellent service and resolved their issues.
- NSNicholas SoaresNov 15, 20254.0Store is neat, clean and well organized. Staff is professional. It took longer than I thought was reasonable to pickup my phone that was ordered and paid for hours prior to my arrival. Overall, good experience.
- NBNikki BabyNov 8, 20251.0Needed to make a simple 30 sec phone payment & they had the doors closed 5 mins before 8pm. And wouldn't let me in 👎🏽 now my phone is disconnected & I don't have the full balance to turn it back on, definitely switching over phone providers now.
- IEIsabelle EbertNov 5, 20255.0This store plus the customer service team over the phone completely saved my butt this week after I accidentally disconnected my wifi services too early. THANK YOU!!!
- NSNate ShapiroOct 24, 20255.0Excellent customer service. Due to some complications with another cell provider, my cell service was in limbo. I ended up visiting this Verizon location 3 days in a row for hours each day to work out an expedited transfer to Verizon to regain cell service again. Juliette was incredibly patient and helpful connecting me with various departments in Verizon to get me reconnected.
- BGBryan González-PadillaOct 6, 20251.0Customer service on the phone is always some foreigner that doesn’t understand English. These people only care about making commission off of new line sales. They have no interest in actually keeping customers happy once they’ve bout the line. Furthermore, the service is terrible, my phone goes on SOS mode once a week. do yourself a favor and go to T-Mobile.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Selma, TX?
The Verizon store in Selma, TX is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What services does the Verizon store in Selma offer?
They offer mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
Can I schedule an appointment at the Verizon Selma store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What payment methods are accepted at the Verizon Selma store?
The store accepts payment via check, debit card, and mobile NFC payments; cash is not required.
Does the Verizon store in Selma sell smartphones from popular brands?
Yes, they carry the latest 5G smartphones including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Kyocera, and TCL.
What delivery and pickup options are available at the Verizon Selma store?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Is the Verizon store in Selma bilingual?
Yes, the store provides services in both English and Spanish.
What restaurants are near the Verizon Selma store where I can eat before or after my visit?
Nearby restaurants include T.G.I. Friday's, Chick-fil-A, Romano's Macaroni Grill, Freddy's Frozen Custard & Steakburgers, Crumbl Cookies, and Cupcake Couture.
Are there any retail stores near the Verizon Selma location for shopping?
Yes, nearby retail options include Hobby Lobby for arts and crafts, Famous Footwear for shoes, and Amazon Counter - Clothes Mentor for women's clothing.
What other business services or amenities can I find near the Verizon store in Selma?
Near the Verizon store, you can find facilities like Forum Nail Spa for beauty treatments, Monarch Dental for dental care, and Texas MedClinic Urgent Care for medical services.