Mixed experiences with staff; some customers reported helpful and knowledgeable employees, while others faced rudeness and lack of assistance.
Product Availability
Customers expressed frustration over stock issues, including backorders and unfulfilled online orders.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a positive shopping environment.
Repair Services
Negative feedback regarding the Geek Squad and warranty processing, with reports of poor communication and unresolved issues.
JA
Jacob Amador
2 days ago
5.0
Picked up a CyberPowerPC recently and it’s been awesome. It runs super smooth, games load fast, and I haven’t had any issues with performance. The RGB looks clean, the build feels solid, and everything worked right out of the box.
Setup was easy, and it stays pretty quiet even when I’m gaming for a while. Honestly just a great plug‑and‑play system if you want something powerful without the hassle.
Definitely happy with the purchase
JW
James Wigham
6 days ago
5.0
Came here looking for a m.2 the had it. And when of stuff was all jumping too help. And that is why I am best plus always be long as I can
JP
Jill Plott
Feb 16, 2026
5.0
Unfortunately had to return a Roku that I bought for my Mom but she didn't understand it and had no internet when told me she did. I hated to return as there was nothing wrong. Customer service was prompt, professional, helpful and courteous. Refund was processed almost immediately. Thank you.
JR
J. Ramirez
Feb 3, 2026
1.0
Went in on a Sunday to get an iPhone battery replacement. They had one in stock but didnt have any Apple techs to do it. They said the earliest would be Tuesday. Went back on Tuesday and the guy says we don’t have in stock and it would be 2-3 weeks to get one. Then, it would be 2-3 hours to do replacement. Yeah, no thanks.
JV
Jaimé Rose Victory
Feb 3, 2026
1.0
I tried calling for help with fixing loose joycons on a Nintendo switch I’ve had for three years, and was told I couldn’t even bring it in because I don’t have a warranty but I’m just trying to get help tightening six screws and I was never made aware of a warranty when I purchased it. Just frustrating because I don’t have the specialty tools and they sell switches all the time so if anyone would know they would, super disappointed with the lack of help or even trying to help. I’d literally pay for the repair but apparently that doesn’t matter, I don’t get it.