Visit our store at San Marcos for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unhelpful.
Sales Practices
Concerns about deceptive sales tactics and inconsistent pricing information were frequently mentioned, with customers feeling misled about promotions and costs.
Wait Times
Long wait times were a common complaint, with customers expressing frustration over delays in receiving assistance.
Store Management
Store management received mixed feedback, with some customers praising specific managers for their support, while others criticized them for poor service and lack of engagement.
Product Availability
Customers reported issues with product availability and inventory management, leading to dissatisfaction when trying to obtain specific items.
MG
meg G
Nov 4, 2025
5.0
Eduardo was fantastic. I got here right at opening and within 5 minutes there were about 8 customers in the store. He did a beautiful job juggling an unusual rush and keeping such a genuine, pleasant attitude. He ended up getting me a much needed upgrade on my phone with my bill only going up $1 a month! Thanks so much, Eduardo! No more rocking the smashed up and cracked iPhone 12- I’m walking out with a brand new phone and a great start to my day.
SL
Scott Lazenby
Nov 3, 2025
1.0
Bait and Switch location…..don’t believe what they tell you. They tell you one price and then your bill comes….much higher than what they promised.
MN
Mike Nolin
Oct 7, 2025
1.0
They somehow always have every extra thing you can buy, when they sell you a "New phone" but go back and try to get something simple after. They never ever ever have anything! It's like magic!
MP
Madison Patlan
Oct 7, 2025
5.0
Danny was amazing! So beyond helpful and insanely personable. Phone appointments are usually boring and tedious but Danny made the whole visit so pleasant. I was in and out in less than an hour. Ask for him if you are ever in!
GB
Garrett Brooks
Sep 19, 2025
1.0
I came in to get the new IPhone, told Rudy the representative multiple times “iPhone 17 pro” NOT pro max. But I guess it’s in their best interest to sell the more expensive one. Also asked for a certain color Apple Watch, he said he would check, comes back with the watch and doesn’t tell me it’s a different color. And I don’t notice either of these until I’m home. I called and they take no responsibility, said I should pay more attention. Just complete your order at another store or online because they are just trying to get commission by lying and cheating their customers.
What are the store hours for Verizon in San Marcos?
The Verizon store in San Marcos is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment at the Verizon San Marcos store?
Yes, you can schedule an in-store appointment online or by using the My Verizon app for convenient service.
What new smartphones are available at Verizon San Marcos?
Verizon San Marcos offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does Verizon San Marcos offer in-store pickup or delivery options?
Yes, Verizon provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
Which brands of mobile devices can I find at Verizon San Marcos?
You can find devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL at Verizon San Marcos.
What types of products and services does Verizon San Marcos offer for businesses?
The store offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Is free Wi-Fi available at the Verizon San Marcos store?
Yes, free Wi-Fi is available for customers at the Verizon San Marcos store.
Are there any places to eat near the Verizon San Marcos store?
Yes, nearby options include Taco Bueno for Mexican cuisine, Panera Bread for coffee and bakery items, Subway for sandwiches, Arby's for fast food, and Baskin-Robbins for ice cream.
What nearby stores can I visit before or after shopping at Verizon San Marcos?
You can visit nearby stores such as Best Buy for electronics, Ross Dress for Less and Marshalls for clothing, Dollar Tree for discount items, and Bed Bath & Beyond for home goods.
How can I get to Verizon San Marcos using local services or community centers nearby?
Verizon San Marcos is located near the Navy Recruiting Station and US Navy Enlisted Recruiting offices, making it convenient for military personnel. The Red Oak Village shopping center nearby offers parking and additional shopping options.