VCA Animal Hospitals Urgent Care - Northwest San Antonio

Reviews

• CM

  Christopher Martinez

  Apr 6, 2026
  1.0
  Took my pet in for an emergency. I'll give them credit for taking care of them, but the employees seem to be trained to take advantage of your emotions. They kept pushing services that would have added thousands of dollars to the already overpriced bill. They even tried to push financing plans. I told them we didn't need them. My wife stepped outside for some air and an employee went out to talk to her. They told her my pet would DIE if we didn't pay for the extra services. After that, I just had them finish what they were doing and took my pet home. Pet is now fine and didn't need the extra services, just rest. Avoid this place unless you have no other options. If you do have to come here be careful of their dubious business practices.
• JL

  Jackline Lindsey

  Mar 20, 2026
  5.0
  Great Service for my furbaby
• BS

  Brad Smith

  Feb 1, 2026
  5.0
  My cat of 8 years was sick and died on my way over to this place. It was one of the hardest times of my life. I still have deep regrets I should have taken my friend there earlier. She died on the way over and I didn’t know. I was crying in a waiting room while they immediately received her and then later informed me she passed. Instead of trying to find a way to charge me something like most places would, they didn’t charge me one cent and wrapped her up for me to take home and bury. I can’t recommend this place enough, they clearly actually care.
• BT

  Bryan T

  Jan 17, 2026
  2.0
  Not much of an urgent care. Recommend you call ahead to schedule a time since they turned us away but did offer if we wanted to come back many hours later. Don't drive there without a phone call first. Also, the place was completely dead with no staff so we had a weird first impression to walk in and kind of do the "hello, hello" kind of thing until someone walked in and asked if we needed help. Not my top choice.
• AG

  Arely Gonzalez

  Jan 5, 2026
  5.0
  I took my dog there just this morning because of an incident that happened at doggy daycare. Katie was extremely loving right when we walked in and she absolutely loved my dog Cooper. Everyone was extremely kind, hospitable and helpful. They were very honest and gave me a few options to chose from so the vet bill wouldn’t be as expensive unlike other places who charge you a pretty penny for something so small. I also appreciated how clean the facility was, and again the people working there. Highly recommend!!